Shop Manager
4 months ago
The charity retail division within Octavia is going through a very exciting period of growth. Following the appointment of a new Head of Retail and Area Manager, we have several Shop Manager opportunities across our Central and West London shops.
Our shops are instrumental in providing a sustainable source of income to support Octavia’s vital work in the community, we are a local charity supporting local people and we're looking for motivated, passionate individuals to be part of our ambitious plans.
If you have experience working in charity retail as an employee or volunteer, or you have experience in high street retail looking to move into charity, this could be a great move for you.
Responsibilities
As Shop Manager, you will have overall responsibility for running one of our Central / West London based shops which includes setting sales and profit targets and ensuring they are being achieved. One of the key duties will be building, empowering and leading a team of volunteers as well as managing a full time Assistant Shop Manager.
Reporting into the Area Manager, you will work closely with the retail support team to maximise income, ensure the highest level of customer service is achieved and continue to grow strong foundations with local residents to maximise support. Your responsibilities will include:
Recruiting, developing and motivating a high performing, result driven team to support in all aspects of running a charity shop successfully Analysing customer profiles, buying trends and competitive information to drive business, communicate and provide feedback to Area Manager Overseeing the execution and processing of incoming and outgoing donations Ensuring the visual presentation of the shop always meets or exceeds Octavia standards Communicating, managing and executing all community engagement initiatives and events within budget and according to all policies and procedures Building relationships with the local community, recognising potential growth for volunteering and increasing donations Attending and contributing to regular team meetings and training, sharing best practise with Octavia’s core values As a brand ambassador for Octavia, supporting all fundraising activity and championing the Community engagementRequirements
We are looking for an experienced shop manager with strong commercial acumen, who understands what is needed to make a charity shop profitable. You will have excellent customer and people management skills with the ability to drive sales, donations, gift aid and also manage a team of volunteers. We are also looking for:
Experience working within a charity retail shop either as an employee or volunteer or a background in high street retail Excellent customer service, team working and communication skills Knowledge of displaying, selling and promoting high-end luxury items Commercial awareness and ability to create a customer journey to the highest level Ability to stay calm under pressure, be a problem solver and decision maker Good level of numeracy Ability to create high end visual displays and shop layout At least two year’s previous experience in a retail environmentBenefits
This is a 35 hour per week role paying an annual salary of £25,260 plus fantastic benefits including up to 10% pension contributions and the opportunity to work in a supportive and collaborative team. Our shops are open Monday to Sunday and you will share the responsibility of opening your shop with your Assistant Manager.
Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. Everyone is welcome.
-
Natural Remedies Advisor at Health Shop
3 months ago
London, United Kingdom EpicZen Health Shop Full time* Part time (16 or 24 hours per week) - Natural Remedies Advisor at our health shop **Previous working experience in a health shop is a must!** What to expect: - Salary: £11.00 - £11.50 per hour - Up to 30% staff discount - Holiday Pay - Flexibility - Paid break claims - Insentives - One to one - free nutrition trainings with industry leaders - Super...
-
Natural Remedies Advisor at Health Shop
3 months ago
London, United Kingdom EpicZen Health Shop Full time**Join Our Team: Natural Remedies Advisor at EpicZen - The Heart of Wellness** Are you passionate about promoting health and well-being through natural remedies and crystals? EpicZen is not just a health shop; we are a sanctuary of purity and wellness situated in the vibrant neighbourhood of Angel - Islington, London. We take pride in offering supplements...
-
Natural Remedies Advisor at Health Shop
3 months ago
London, United Kingdom EpicZen Health Shop Full time**Join Our Team: Natural Remedies Advisor at EpicZen - The Heart of Wellness** Are you passionate about promoting health and well-being through natural remedies and crystals? EpicZen is not just a health shop; we are a sanctuary of purity and wellness situated in the vibrant neighbourhood of Angel - Islington, London. We take pride in offering supplements...
-
Customer Service Representative
2 days ago
London, Greater London, United Kingdom The Body Shop Full timeAbout The Body ShopThe Body Shop is a pioneering cruelty-free beauty brand that has been making a positive impact for over 40 years. Our commitment to generating positive economic, social, and environmental impact is at the heart of everything we do.Your RoleAs a dedicated team member, you will be responsible for providing exceptional customer service and...
-
Customer Service Representative
2 days ago
London, Greater London, United Kingdom The Body Shop Full timeAbout The Body ShopThe Body Shop is a pioneering cruelty-free beauty brand that has been making a positive impact for over 40 years. Our commitment to generating positive economic, social, and environmental impact is at the heart of everything we do.Your RoleAs a dedicated team member, you will be responsible for providing exceptional customer service and...
-
Salesforce Architect
1 week ago
London, Greater London, United Kingdom Brakes Food Shop Full timeJob Summary:We are seeking a highly skilled Salesforce Solution Architect to join our Technology team at Brakes Food Shop. As a key member of our team, you will be responsible for designing and implementing Salesforce solutions that meet the needs of our business.Key Responsibilities:Develop and maintain Salesforce solutions that align with our business...
-
Salesforce Expert
2 weeks ago
London, Greater London, United Kingdom Brakes Food Shop Full timeJob Summary:We are seeking a highly skilled Salesforce Solution Architect to join our Technology team at Brakes Food Shop. As a key member of our team, you will be responsible for designing and implementing Salesforce solutions that meet the needs of our business.Key Responsibilities:Develop and maintain Salesforce solutions that align with our business...
-
Salesforce Architect
2 weeks ago
London, Greater London, United Kingdom Brakes Food Shop Full timeJob Summary:We are seeking a highly skilled Salesforce Solution Architect to join our Technology team at Brakes Food Shop. As a key member of our team, you will be responsible for designing and implementing Salesforce solutions that meet the needs of our business.Key Responsibilities:Develop and maintain Salesforce solutions that align with our business...
-
Salesforce Expert
1 week ago
London, Greater London, United Kingdom Brakes Food Shop Full timeJob Summary:We are seeking a highly skilled Salesforce Solution Architect to join our Technology team at Brakes Food Shop. As a key member of our team, you will be responsible for designing and implementing Salesforce solutions that meet the needs of our business.Key Responsibilities:Develop and maintain Salesforce solutions that align with our business...
-
Shop Manager
2 weeks ago
London, United Kingdom MPI Recruitment Full timeThe Bishops Caundle Community Shop (BCCS) is a community owned and run village store offering a wide range of food and household staples. The purpose of the shop is to serve and meet the needs of the local community whilst generating a modest profit that can be utilised in three ways: Allow a healthy reserve to be held in place to pay for unforeseen...
-
Shop Manager
1 month ago
London, United Kingdom Cameron Clarke Associates Full timeShop Manager | Sloan St. | Temporary (October – December)| Full and Part-time hours available|£12.95 per hourOur client is the UK’s largest multi-charity retailer, selling cards and gifts on behalf of over 200 UK charities including national organisations such as Cancer Research UK, Alzheimer’s Society, along with local charities such as Hospices, Air...
-
Salesforce Solution Architect
1 week ago
London, Greater London, United Kingdom Brakes Food Shop Full timeJob Summary:We are seeking a highly skilled Salesforce Solution Architect to join our Technology team at Brakes Food Shop. As a key member of our team, you will be responsible for designing and implementing Salesforce solutions that meet the needs of our business.Key Responsibilities:Develop and maintain Salesforce solutions that align with our business...
-
Salesforce Solution Architect
2 weeks ago
London, Greater London, United Kingdom Brakes Food Shop Full timeJob Summary:We are seeking a highly skilled Salesforce Solution Architect to join our Technology team at Brakes Food Shop. As a key member of our team, you will be responsible for designing and implementing Salesforce solutions that meet the needs of our business.Key Responsibilities:Develop and maintain Salesforce solutions that align with our business...
-
Shop Manager
6 hours ago
London, United Kingdom ExecutiveSurf Full timeLOCATION: Dublin, Cork or London REPORTS TO: Senior Manager (Regional/National level) Our client is a premium fresh foods company with numerous shops and expanding nationally. They are a family-run company that works with traditional artisan craftspeople and farmers to source the finest quality products. As part of their national expansion, our client...
-
Shop Manager
22 hours ago
London, United Kingdom ExecutiveSurf Full timeLOCATION: Dublin, Cork or London REPORTS TO: Senior Manager (Regional/National level) Our client is a premium fresh foods company with numerous shops and expanding nationally. They are a family-run company that works with traditional artisan craftspeople and farmers to source the finest quality products. As part of their national expansion, our client...
-
Shop Manager
4 months ago
London, United Kingdom Oxfam Full timeAbout Us Oxfam is a global movement of people working together to end the injustice of poverty. That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and...
-
Shop Manager
3 days ago
London, United Kingdom WEBRECRUIT Full timeShop Manager East Yorkshire The Organisation Our client is one of the most exciting and innovative charities in the UK. The charity is a leading funder of healthcare research in the region and has a track record of supporting ground-breaking projects and clinical trials to help prevent disease and increase survival. Our client is entering an...
-
Shop Manager
1 day ago
London,, UK, United Kingdom ExecutiveSurf Full timeLOCATION: Dublin, Cork or LondonREPORTS TO: Senior Manager (Regional/National level)Our client is a premium fresh foods company with numerous shops and expanding nationally. They are a family-run company that works with traditional artisan craftspeople and farmers to source the finest quality products.As part of their national expansion, our client is...
-
Shop Manager
12 hours ago
London, United Kingdom ExecutiveSurf Full timeLOCATION: Dublin, Cork or LondonREPORTS TO: Senior Manager (Regional/National level)Our client is a premium fresh foods company with numerous shops and expanding nationally. They are a family-run company that works with traditional artisan craftspeople and farmers to source the finest quality products.As part of their national expansion, our client is...
-
Shop Manager
13 hours ago
London, United Kingdom ExecutiveSurf Full timeLOCATION: Dublin, Cork or LondonREPORTS TO: Senior Manager (Regional/National level)Our client is a premium fresh foods company with numerous shops and expanding nationally. They are a family-run company that works with traditional artisan craftspeople and farmers to source the finest quality products.As part of their national expansion, our client is...