Assistant Shop Manager

6 months ago


London, United Kingdom Octavia Full time

The charity retail division within Octavia is going through a very exciting period of growth. Following the appointment of a new Head of Retail and Area Manager, we have several Assistant Shop Manager opportunities across our Central and West London shops.

Our shops are instrumental in providing a sustainable source of income to support Octavia’s vital work in the community, we are a local charity supporting local people and we're looking for motivated, passionate individuals to be part of our ambitious plans.

If you have experience working in charity retail as an employee or volunteer, or you have experience in high street retail looking to move into charity, this could be a great move for you.

Responsibilities

We like to give full autonomy to Shop Managers and Assistant Managers on our shop layouts and window displays so an Assistant Shop Manager with a creative eye, experienced in visual merchandising and the customer journey would be ideal. Other duties include:

Supporting the Shop Manager in day to day running of the shop Displaying donated stock in a visually appealing manner to create a high end shop feel and help maximise sales Achieving agreed sales targets Selecting and pricing items appropriately Working with the manager to recruit, train and motivate a team of volunteers Stepping up as Shop Manager when required, attending meetings and taking on necessary management duties Ensuring agreed sales targets and expenditure for the shop is achieved Delivering excellent customer service at all times Keeping up to date with Health & Safety guidelines to ensure staff and customers are kept safe Managing the Gift Aid processes Ensuing accurate cashing up is completed daily, completing weekly returns and dispatch documents Being a key holder Reporting any maintenance matters promptly to the shop manager or Retail department Supporting all fundraising activity across Octavia

Requirements

We are looking for experienced assistant shop managers or retail assistants with strong commercial acumen, who understands what is needed to make a charity shop profitable. You will have excellent customer service and the ability to oversee and manage a team of volunteers. We are also looking for:

Experience working within a charity retail shop either as an employee or volunteer or a background in high street retail Excellent customer service, team working and communication skills Knowledge of displaying, selling and promoting high-end luxury items Commercial awareness and ability to create a customer journey to the highest level Ability to stay calm under pressure, be a problem solver and decision maker Good level of numeracy Ability to create high end visual displays and shop layout At least two year’s previous experience in a retail environment

Benefits

This is a 35 hour per week role paying an annual salary of £21,737 plus fantastic benefits including up to 10% pension contributions and the opportunity to work in a supportive and collaborative team. Our shops are open Monday to Sunday and you will share the responsibility of opening your shop with your Shop Manager.

Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. Everyone is welcome.



  • London, United Kingdom The Spice Shop Full time

    The Spice Shop is a brightly coloured, aromatic shop situated in the heart of Notting Hill. We specialize in hand made spice blends and an extensive array of herbs and spices. Our premium quality spices range from the ordinary to the extraordinary. Our family business has been supplying customers from across the globe for 30+ years. The Spice Shop is...

  • Shop Assistant

    6 months ago


    London, United Kingdom Russian Shop LTD Full time

    **Job description** A fast-growing chain of modern Eastern European Food Shops in London is hiring Full Time Sales Assistant for new branch in Central London. We are looking for responsible, self-motivated, open, active and positive person. **Key Responsibilities** - Customer service - Work with till, food delivery platforms such as UberEats, Deliveroo,...

  • Shop Assistants

    6 months ago


    London, United Kingdom The Spice Shop Full time

    The Spice Shop is a brightly coloured, aromatic shop situated in the heart of Notting Hill. We specialize in hand made spice blends and an extensive array of herbs and spices. Our premium quality spices range from the ordinary to the extraordinary. Our family business has been supplying customers from across the globe for 30+ years. The Spice Shop is...

  • Weekend Shop Manager

    1 month ago


    London Borough of Harrow, United Kingdom The Body Shop Full time

    The Body ShopWe're a pioneering cruelty-free beauty brand, committed to generating positive economic, social and environmental impact. As a Weekend Shop Manager, you'll drive the store and team to deliver retail excellence, strong sales results and engaging customer experience.Key ResponsibilitiesLead the team to shape a customer-focused store experience,...

  • Shop Assistant

    6 months ago


    London, United Kingdom The Fresh Fish Shop Ltd Full time

    **Shop Assistant and administrator for premium fishmongers** We have a wonderful new role for our new premises in Spa Business park, Bermondsey. This is a hands on role where your exceptional customer service and sales skills will help us build an already roaring trade on a Friday and Saturday where our production facility opens up to the public. We already...


  • London, Greater London, United Kingdom Octavia Full time

    The retail division of Octavia is undergoing significant growth, driven by the appointment of a new Head of Retail and Area Manager. This has created opportunities for Assistant Shop Managers across our Central and West London shops.Our charity retail shops are a vital source of income, supporting Octavia's community work. We're seeking motivated individuals...

  • Shop Assistant

    6 months ago


    London, United Kingdom Kosher Deli UK LTD Full time

    **Job Summary** Kosher Deli UK LTD is looking for a Shop Assistant to join our team. The Shop Assistant will be responsible for assisting the Shop Manager with daily tasks. This includes helping customers with their order, taking customer phone calls, and assisting the Shop Manager in the shop. **Duties include but are not limited to**: - Assist customers...


  • London, Greater London, United Kingdom Wenzels Full time

    Wenzel's is seeking a skilled Assistant Shop Manager to join our team. As a key member of our retail team, you will be responsible for assisting the Shop Manager in leading, training, and working alongside our team to deliver exceptional customer service and high-quality fresh food products.Key Responsibilities:Assist the Shop Manager in managing store...


  • London, Greater London, United Kingdom Sue Ryder Full time

    About Sue RyderSue Ryder is a leading charity retailer in the UK, with over 400 shops across the country. Our mission is to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community.We have a much-loved presence on high streets, with a range of innovative...


  • London, Greater London, United Kingdom Cancer Research UK Full time

    About the RoleWe are seeking a highly motivated and experienced Assistant Shop Manager to join our trading team at Cancer Research UK. As an ambassador for our charity, you will support the shop manager and your team to maximise income through people, resources, and stock.Key ResponsibilitiesSupport the shop manager to guide, inspire, and engage a diverse...


  • London, Greater London, United Kingdom adidas Full time

    Assistant Shop Manager Job DescriptionAs a key member of the adidas retail team, the Assistant Shop Manager plays a vital role in ensuring the success of the store. Reporting to the Store Manager, this position is responsible for overseeing the daily operations of the store, achieving operational and business targets, and maintaining a high-performance...


  • London, Greater London, United Kingdom The Body Shop Full time

    The Body Shop is seeking an Assistant Retail Store Manager to join our team. As an Assistant Retail Store Manager, you will support the Store Manager in driving the store and team to deliver retail excellence and strong sales results.Key ResponsibilitiesSupport the Store Manager in leading and motivating a team to achieve sales targets and deliver...


  • London, Greater London, United Kingdom Cuore..... Italian Deli & Coffee shop Full time

    Are you a motivated and detail-oriented individual looking for a challenging role? Do you have a passion for coffee and food service? We are seeking a skilled barista/deli assistant to join our team at Cuore Italian Deli & Coffee shop.The successful candidate will be responsible for preparing and serving high-quality beverages and food items, maintaining a...

  • Shop Assistant

    5 months ago


    London, United Kingdom Salad Shop Full time

    Hello, Thank you. **Salary**: From £12.00 per hour **Benefits**: - Discounted or free food Schedule: - 8 hour shift - Day shift Supplemental pay types: - Loyalty bonus **Experience**: - Hospitality: 1 year (required) - Barista: 1 year (preferred) **Language**: - 10/10 English (required) Work authorisation: - United Kingdom (required) Work...

  • Shop Assistant

    6 months ago


    London, United Kingdom Salad Shop Full time

    Hello, Thank you. **Salary**: From £12.00 per hour **Benefits**: - Discounted or free food Schedule: - 8 hour shift - Day shift Supplemental pay types: - Loyalty bonus **Experience**: - Hospitality: 1 year (required) - Barista: 1 year (required) **Language**: - 10/10 English (required) Work authorisation: - United Kingdom (required) Work...

  • Assistant Shop Manager

    5 months ago


    London, United Kingdom Sue Ryder Full time

    Assistant Shop Manager 30/32 London Road, Forest Hill, London, SE23 3HF 22.5 hours per week including weekends £11.69 per hour plus competitive reward and benefit scheme (+ London Weighting) Be there when it matters. Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin. Sue Ryder is one of the largest charity...

  • Shop Assistant

    5 months ago


    London, United Kingdom British Red Cross Full time

    **Job Title: Shop Assistant** **Job Location**: Bulwell** **Salary: £19,838 per annum, pro rata** **Hours: 14 per week** **Contract Type: Permanent** - Are you a retail superstar who is passionate about helping make a difference?_ We're on the lookout for a dynamic **Shop** **Assistant** to join our friendly team. This fantastic opportunity will help you...

  • Shop Assistant

    6 months ago


    London, United Kingdom British Red Cross Full time

    **Job Title: Shop Assistant** **Job Location**: Kensington & Chelsea** **Salary: £19,838 per annum (Inner London weighting available)** **Hours: 35 per week** **Contract Type: Permanent** - Are you a retail superstar who is passionate about helping make a difference?_ We're on the lookout for a dynamic **Shop** **Assistant** to join our friendly team....

  • Shop Assistant

    6 months ago


    London, United Kingdom British Red Cross Full time

    **Job Title: Shop Assistant** **Job Location**: Kendal** **Salary: £19,838 per annum, pro rata** **Hours: 14 per week** **Contract Type: Permanent** - Are you a retail superstar who is passionate about helping make a difference?_ We're on the lookout for a dynamic **Shop** **Assistant** to join our friendly team. This fantastic opportunity will help you...

  • Shop Assistant

    6 months ago


    London, United Kingdom British Red Cross Full time

    **Job Title: Shop Assistant** **Job Location**: Portobello Road, London** **Salary: £21,840 per annum, pro rata** **Hours: 14 per week** **Contract Type: Permanent** - Are you a retail superstar who is passionate about helping make a difference?_ We're on the lookout for a dynamic **Shop** **Assistant** to join our friendly team. This fantastic...