Hospitality Manager
15 hours ago
At Gather & Gather, we are known as one of the UK & Irelands most distinctive workplace catering experts. We are passionate about great food and great coffee, putting our employees and customers at the heart of everything that we do. We are currently recruiting for a Manager at OBU - Headington Hospitality.
Location: Oxford Brookes University
Rate of pay: £45,000 per annum
Working pattern: 40 hours per week
Key responsibilities and accountabilities:
- Ensure that the client expectations of hospitality food and food service are consistently delivered in line with the CH&CO brand.
- Ensure full briefings are given to all staff regarding events, detailing food and food service standards to ensure that the staff are fully aware of the client requirements and their role in delivery.
- Continually monitor the service and food provided at events and, where necessary, give feedback to the Hospitality Supervisor/service team to ensure the food and service is of the highest quality and in line with client requirements and the CH&CO style.
- Contribute with the team to ensure the service is provided in a professional and timely manner.
- Develop a good working relationship with the client at the relevant event/site.
- In the absence of the GM/AGM, act as the first point of reference for all client comments and concerns and take any necessary action.
- Actively gain customer feedback and use the information to improve the offering at any given event.
- Work with the GM to ensure that the correct number of staff are available for all events.
What's in it for you?
Working with Gather & Gather has its perks People are at the heart of everything we do, so we've developed a range of benefits and development opportunities to keep you content.
- Personal Development and Training opportunities
- Private medical eligibility
- Eye care
- A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
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