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Dementia Adviser in Conwy

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Conwy, United Kingdom Alzheimer's Society Full time

We are looking to welcome an approachable, enthusiastic, and knowledgeable, community-based Dementia Adviser to join our supportive and compassionate team, focusing on supporting people affected by dementia. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.About the roleLocation: Community based in North Wales with some homeworking elementsContract: 6 Months maternity coverWe work with 3rd sector partners as part of the North Wales Memory Support Pathway, the ideal candidate will be able to work within the areas of Conwy and Central North Wales. There is no direct care element to our role. We provide advice, support, guidance and problem solving help to people affected by dementia; passionately promoting their independence, improving sense of well-being, putting people in more control of their lives. This is sometimes by telephone, sometimes in person, and the role also involves building connections with other local services to help people find all of the support and activity available to them.This is a great opportunity to join our team providing personalised advice and support to people diagnosed with dementia and their carers and to promote our service and build relationships with a range of health and social care professionals in the voluntary and private sector.What you will do:

  • Offer a vital, compassionate advice service to support and guide those affected by dementia - in person and by phone.
  • Provide community based, face to face visits for an increased level of support for more complex cases.
  • Manage referrals, assist clients in assessing their information and support needs in a person-centred manner.
  • Problem solve - helping people find ways to better live around symptoms and challenges that come from their dementia.
  • Provide knowledgeable and trusted information regarding services and benefits available and, where appropriate, assist clients in accessing them.
  • Network local services to strengthen a Dementia Friendly Community.
  • Develop a proactive approach in reaching people with dementia and carers who may not otherwise access our services.
About you
  • Have a strong understanding of dementia.
  • Good organisational and time management skills.
  • An ability to assess client needs along with the understanding of the need for client confidentially.
  • Strong communication skills, both written and verbal.
  • An ability to manage and support challenging emotional situations.
  • Strong ICT skills.
The successful candidate must live within, or in reasonable distance from, the borders of North Wales. Travel expenses will only be claimable within North Wales (except for role requirements for travel elsewhere). The ability to speak Welsh is desirable.Closing date: 13th August 2024Interview date: TBCAbout Alzheimer's SocietyAt Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.Our ValuesWe are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don't shy away from challenges.Through our values we will make the greatest difference for people affected by dementia.Equal OpportunitiesWe're a national charity providing dementia support to a community that's ethnically diverse, but we don't reflect this in our senior leadership. This needs to change.We need to ensure the voices around our table better reflect and understand the community we exist to serve. We welcome applications from people of all backgrounds, particularly those from ethnically diverse communities who are traditionally underrepresented in the charity sector leadership roles.We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.