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Scheme Manager

2 months ago

Ashford, United Kingdom WEST KENT HOUSING ASSOCIATION Full time

Scheme Manager (Housing) 31,819 per annum, full time, 18.5 hours part time 15,909.50, permanent

Job Role

We are seeking a Scheme Manager to support residents maintain their tenancies by assisting with low level anti-social behavioural issues, queries about repairs or renting, and helping new tenants settle in.

The successful candidate will understand the issues facing older people and work closely with colleagues to deliver positive outcomes. You will be self-motivated, with an energetic approach to engaging with tenants on an individual and group basis, to meet their aspirations around socialisation, healthy living and well-being.

You will ensure the health and safety within the schemes, including building security, fire checks and inspections of communal areas, so that residents are secure and safe.

You need to be a great communicator, and able to form relationships with a wide range of people. You will be able to work well under pressure and use your own initiative. You will also have excellent time management skills, in this fast-paced varied role and able to effectively prioritise and manage your time, including being able to regularly travel between sites, which will be a daily expectation.

Most importantly you will put residents at the heart of what you do and be focused on delivering an excellent service.

About Us

At West Kent we're passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Our vision is to deliver places to live and space to grow for our current and future residents.

Our values guide us to how we do things from delivering on our promises, working with honesty, integrity, and flexibility, showing compassion and self-awareness, as well as a commitment to learning and equally important working hard and having fun.

Benefits

We offer a great package - generous pension and life cover, health cash plan, flexible leave package, paid time off to volunteer and an annual grant to support your wellbeing. Please see our website for more details about our benefits package.

Location Details

Repton Court in Ashford
Harmsworth Court in Benenden, Cranbrook

Full time role to cover both schemes, part time based in one scheme.

Additional Information

If you are someone who feels passionate about supporting the lives of older residents we would love to hear from you.

To be considered please ensure you submit a full CV and completed application form.

We are looking for either a full time staff member to cover two schemes, or two part time staff, please state your preference in your application.

Advert closing date: 9am on 11 October 2024

Interview date: 17 & 18 October 2024