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Client Service Change Manager, Assistant Vice President
2 months ago
Who we are looking for?
We are looking for a Assistant Vice President (AVP) for our Edinburgh location. This role will deliver highly valued change management and solutions to clients within the UK.
The role will oversee client change programmes across the bank, interacting with clients and internal parties to ensure business change is delivered successfully. Weâre looking for a organised and diligent individual to work along side our clients and exsisting change team.
Why this role is important to us
The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGSâ tools help our clients make better investment choices and act on growth opportunities.
Join us if making your mark in the financial services industry from day one is a challenge you are up for.
What you will be responsible for
As project manager you will
- Be a key point of contact for strategic clients within our change model
- Participate in internal and client led meetings or workshops
- Execute core change activities
- Manage core change activities and risk
- Complete documentation associated with the change activity
- Ensure all change administration is up-to-date and accurate
What we value
These skills will help you succeed in this role
- Ability to face off with a client at various levels
- Strong critical thinking, problem solving, and decision-making skills
- Excellent administrative and organizational skills
- Ability to multitask and work efficiently to meet client deliverables.
- Influence internal stakeholders into meeting deadlines and completing tasks
Education & Preferred Qualifications
- Business degree from University or equivalent/relevant market experience within change management/PMO
Additional requirements
- Exceptional interpersonal & communication skills
- The ideal candidate will be a well-organized detailed oriented, analytical individual with exceptional interpersonal and communication skills. Candidates must demonstrate the ability to simultaneously handle multiple assignments and pressure while working efficiently to meet client deliverables
- Are you the right candidate? Yes
We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we donât necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, weâre making our mark on the financial services industry. For more than two centuries, weâve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. Youâll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employeesâ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
