Direct Custody Product Manager
4 days ago
State Street's Global Product organisation is leading an exciting period of transformation for the business and is recruiting for a UK Custody Product Manager to join the team and help take the business forward.
This role will focus primarily on the UK market direct custody business, assessing and develop its future operating model and service capability opportunities in a period of extensive market change. In addition the role will engage with and support broader EMEA custody initiatives as SME.
Function
State Street provides custody services to the world's leading institutional investors and is a Direct Custodian in the UK with over $1trn of our clients' assets in market. As Direct Custody Product Manager for the UK market you will lead strategy execution and support P&L for this business. Based in the UK, you will collaborate with stakeholders including other product managers, operational subject matter experts, Global Delivery leaders and market infrastructure to deliver improvements to the UK Direct Custody product that benefit our clients and align to State Street's strategic priorities. The role reports to the EMEA Head of Custody Product Management.
Responsibilities
The UK Custody Product Manager, Vice President has responsibility for the following:
- Keeping the UK custody product up to date, competitive and aligned to the needs of our clients. This includes the product definition, detailed reviews of cut offs and market investor kits
- Documenting product gaps and plans to close gaps assessing the impact on client satisfaction, competitive positioning, and the strategic goals of State Street
- Identifying and responding to changes in the market environment and infrastructure - including accelerated settlement, CREST modernisation and digitisation - and determining the business case for future changes to the UK custody product and engage with stakeholders to deliver
- Ensuring deep domain knowledge of UK market practice and capabilities is embedded in Product and partner teams
- Partnering with Global Delivery, Client Service and the wider Product team to provide expertise, remediate product issues, and handle market events - including crisis scenarios and the solutioning of potential operating changes
- Providing UK custody product knowledge in client pitches, RFP responses and enquiries
- Building deep relationships with UK market infrastructure, industry groups and vendors
- Engaging on broader EMEA custody initiatives as SME
Skills
- Experienced Securities Services and/or Cash Services specialist with deep domain knowledge of the UK cash and securities market and State Street's UK custody service offering
- Solution-orientated collaborator, strong communicator, consultative approach
- Track record in business ownership and delivering transformation/change projects
- Subject matter expertise of the Custody family of products; Global Custody, UK Direct Custody and associated FX and Cash products
- Advantageous to have an industry profile and/or engagement with UK market infrastructure and vendors
- Preferably based in Edinburgh or London
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