ServiceNow Data Management Product Owner

3 weeks ago

Bournemouth, United Kingdom JPMorgan Chase & Co. Full time

As a member of a Digital Workflows product team, you will be key in driving the build out of the architecture, design, and implementationâ¯of firm-wide functionalities within the ServiceNow platform. You will oversee the development and incremental delivery of product features from start to finish, ensuring they meet clients' needs and preferences. You will drive product vision, strategy and roadmaps, collaborating with end users for constant feedback and serve as the voice of the customer throughout delivery. You will build and manage key relationships, synthesize information from multiple sources and maintain business alignment. In addition, this role is accountable for the adherence of product deliverables to firm's security controls, policies, and procedures.

You'll be required to apply your depth of knowledge and expertise to all aspects of product management, as well as partner continuously with your many stakeholders on a daily basis to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. You'll work in a collaborative, trusting, thought-provoking environment-one that encourages diversity of thought and creative solutions that are in the best interests of our customers globally.

As a Product Owner you will focus on the Digital Workflows Data Management product offering, encompassing Core Reference Data, CMDB, Discovery, Access Frameworks, Data Governance, and data integrations.

Responsibilities:

  • Manage and prioritize the backlog of product enhancements and new feature requests
  • Define product vision and strategy, maintain product roadmap(s)
  • Provide solutions for stakeholder requirements that favor out-of-box functionality over customization
  • Form and lead productive client relationships with firm-wide stakeholders and executives
  • Gather and prioritize new product requirements through discovery workshops
  • Coordinate feature validation efforts with key stakeholders and users
  • Work with technical and non-technical stakeholders to define epics and user stories with sufficient detail and acceptance criteria to ensure successful. delivery of product capabilities, features, andâ¯business outcomes.
  • Define the operational state of product features and validation criteria (Key Performance Indicators or KPIs) to ensure successful delivery and achievement of business outcomes.
  • Serve as the primary liaison for gathering customer requirements and mapping to Service Level Objectives, Indicators, and Agreements.
  • Monitor delivery to identify issues and escalates accordingly
  • Interact with executive leadership and partner organizations to successfully deliver on product commitments

Qualifications:

  • Bachelor's degree or equivalent work experience
  • 3-4 years of Product Management experience
  • Experience working with agile product/feature teams

Skills Required:

  • Understanding of design thinking techniques (Persona's, Journey Maps, Business Model Canvas etc.)
  • Proven experience and track record delivering ServiceNow functionality
  • Strong understanding of data concept, configuration management, and controls
  • Strong professional and interpersonal skills including creative problem solving, effective written and verbal communications, planned and organized coordination of cross functional teams
  • Acute attention to detail and quality; driven with the ability to self-manage
  • Successful track record in strategic planning and bringing products 'to market'
  • Demonstrable experience with roadmaps, milestones and scoping/estimation
  • Demonstrable experience creating Story Maps and user stories
  • Ability to lead projects following Agile or Scaled Agile methodologies
  • Experience working with a global team and organization

The Chief Technology Office oversees enabling components inclusive of the top quality engineering and architecture tools and practices, key program management and processes as well as the technology workforce strategy required to make us a leading technology company for our customers, clients and colleagues around the world.

When you work at JPMorgan Chase & Co., you're not just working at a global financial institution. You're an integral part of one of the world's biggest tech organizations. In our global technology centers, our team of 50,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $11B annual investment in technology enables us to hire people to create innovative solutions that are transforming the financial services industry.

At JPMorgan Chase & Co. we value the unique skills of every employee, and we're building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you're looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.

© 2018 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.

  • Data Engineer II

    2 months ago

    Bournemouth, United Kingdom JPMorgan Chase & Co. Full time

    You thrive on diversity and creativity, and we welcome individuals who share our vision of making a lasting impact. Your unique combination of design thinking and experience will help us achieve new heights. As a Data Engineer II at JPMorgan Chase within the Infrastructure Platforms Digital Workflows team, you are part of an agile team that works to...

  • Data Engineer II

    12 hours ago

    Bournemouth, United Kingdom JPMorgan Chase & Co. Full time

    You thrive on diversity and creativity, and we welcome individuals who share our vision of making a lasting impact. Your unique combination of design thinking and experience will help us achieve new heights. As a Data Engineer II at JPMorgan Chase within the Infrastructure Platforms Digital Workflows team, you are part of an agile team that works to...

  • ServiceNow Production Management Engineer

    5 days ago

    Bournemouth, United Kingdom JPMorgan Chase & Co. Full time

    Working as part of a team you will be responsible for the provision of day to day production support for the ServiceNow platform. ServiceNow is an enterprise wide platform used by all Lines of Business, providing digital workflows to enable key operational processes and capabilities. As part of the global follow-the-sun support capability you will work...

  • ServiceNow Production Management Engineer

    1 day ago

    Bournemouth, United Kingdom JPMorgan Chase & Co. Full time

    Working as part of a team you will be responsible for the provision of day to day production support for the ServiceNow platform. ServiceNow is an enterprise wide platform used by all Lines of Business, providing digital workflows to enable key operational processes and capabilities. As part of the global follow-the-sun support capability you will work...

  • Product Owner

    1 month ago

    Bournemouth, United Kingdom Nourish Care Full time

    **Our Purpose** As a current market leader, Nourish Care provides a digital solution to the health and social care sector which enhances the process of recording, analysing, and sharing of information. We are in the midst of one of the most exciting times in our history and while we are the current market leader in the sector we will not become complacent....

  • Product Owner

    1 day ago

    Bournemouth, United Kingdom Nourish Care Full time

    **Our Purpose** As a current market leader, Nourish Care provides a digital solution to the health and social care sector which enhances the process of recording, analysing, and sharing of information. We are in the midst of one of the most exciting times in our history and while we are the current market leader in the sector we will not become complacent....

  • ServiceNow Production Support Analyst

    2 weeks ago

    Bournemouth, United Kingdom JPMorgan Chase & Co. Full time

    About J.P. Morgan Corporate & Investment Bank J.P. Morgan's Corporate & Investment Bank (CIB) is a global leader in Banking. The world's corporations, governments and institutions entrust us with their business in more than 100 countries. The Corporate & Investment Bank supports our clients around the world providing strategic advice, raising capital and...

  • Product Owner

    11 hours ago

    Bournemouth, United Kingdom 3 Sided Cube Full time

    **PRODUCT OWNER** **£40,000-£50,000 depending on experience.** We're on the lookout for someone who not only wants to take our products to the next level, but who also wants to have a positive impact on global communities & the world we live in today. **Solving the world's issues, one product at a time.** At 3 Sided Cube, we build digital platforms...

  • Product Owner

    6 days ago

    Bournemouth, United Kingdom 3 Sided Cube Full time

    **UK Based Applicants Only** **Hybrid Role - 1 Day a week required at our office in Bournemouth** **PRODUCT OWNER** **£40,000 - £45,000 depending on experience.** We're on the lookout for someone who not only wants to take our products to the next level, but who also wants to have a positive impact on global communities & the world we live in...

  • Product Owner

    6 days ago

    Bournemouth, United Kingdom 3 SIDED CUBE Full time

    **Location**: Bournemouth **Salary**: £40,000-£45,000 (DOE) **Flexiblity**:Hybrid - 1 day in the office per week **Shaping the Future through Impactful Products** Are you a visionary with a deep passion for technology, innovation, and making a tangible difference in the world? At 3 Sided Cube, we're not just about building apps; we're about building...

  • Lead Architect

    5 days ago

    Bournemouth, United Kingdom JPMorgan Chase & Co. Full time

    A career with us is a journey, not a destination. This could be the next best step in your technical career. Join us. As a Lead Architect at JPMorgan Chase within our Digital Workflows team in our Chief Technology Office function you are an integral part of a team that works to develop high-quality architecture solutions for various software applications on...

  • Payment Test Product Associate

    2 days ago

    Bournemouth, United Kingdom JPMorgan Chase & Co. Full time

    Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations. As a member of the Payments Test Product team within the Payments Technology Stability and Resiliency organization, you’ll contribute to the product roadmap,...

  • Lead Software Engineer

    2 weeks ago

    Bournemouth, United Kingdom JPMorgan Chase & Co. Full time

    As a Lead Software Engineer at JPMorgan Chase within the IT Services department, you will collaborate with clients to understand their requirements and translate them into effective ServiceNow Service Portal solutions. You will design and develop Service Portal pages, widgets, and components using HTML, CSS, JavaScript, and ServiceNow scripting. This role...

  • Claims Product Owner

    3 days ago

    Bournemouth, United Kingdom LV= General Insurance Full time

    **About the Role** At LV= General Insurance (LV= GI), we go above and beyond to help our millions of customers look after what they love. Putting our people first, and our customer at the heart of everything we do, we’ve made it our mission to become Britain’s best-loved insurer. Having joined the Allianz family, we’re proud to be one of the largest...

  • Digital Product Owner

    1 month ago

    Bournemouth, United Kingdom Vitality Full time

    Hybrid role - 2 days a week in the office, 3 days a week at home. LI-Hybrid **6 Month Fixed Term Contract** **Overall Job Purpose** Works collaboratively with Business Owners and technology development teams to curate product backlogs, craft user stories and define acceptance criteria that deliver the business benefit and value of each product and its...

  • ServiceNow Site Reliability Engineer III

    3 weeks ago

    Bournemouth, United Kingdom JPMorgan Chase & Co. Full time

    There's nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems. As a Site Reliability Engineer III at JPMorgan Chase within our Chief Technology Office (CTO) Digital Workflows team, you will solve complex and...

  • Servicenow Integration Controls Lead

    1 month ago

    Bournemouth, United Kingdom JPMorgan Chase Bank, N.A. Full time

    **Chief Technology Office (CTO)** is a technology enablement capability for the firm, delivering a range of products and services, and partnering with all lines of business to provide high quality service delivery, exceptional project execution and financially disciplined approaches and processes in the most cost-effective manner. The objective of CTO is to...

  • Chief Data Office

    4 weeks ago

    Bournemouth, United Kingdom JPMorgan Chase Bank, N.A. Full time

    The Compliance, Conduct and Operational Chief Data Office (CCOR CDO) is part of Risk Management and Compliance and is aligned with Firmwide Data Assurance (FDA) to maximize data interpretation consistency and data trustworthiness across CCOR. CCOR CDO oversees and governs Data Risk Management framework which proactively identifies and monitors emerging and...

  • Lodge Manager

    2 weeks ago

    Bournemouth, United Kingdom Churchill Estates Management Ltd Full time

    Salary:£23,500 per annum, plus excellent benefits​Hours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch​Location:​Osbourne Lodge, Westbourne, BH2 5QAAbout the roleChurchill Estates Management are recruiting for an exceptional Lodge Manager for our retirement development. We seek someone who loves working with people, with a background...

  • Lodge Manager

    2 days ago

    Bournemouth, United Kingdom Churchill Estates Management Ltd Full time

    Salary:£23,500 per annum, plus excellent benefits​Hours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch​Location:​Osbourne Lodge, Westbourne, BH2 5QAAbout the roleChurchill Estates Management are recruiting for an exceptional Lodge Manager for our retirement development. We seek someone who loves working with people, with a background...