Servicenow Integration Controls Lead

2 months ago

Bournemouth, United Kingdom JPMorgan Chase Bank, N.A. Full time

**Chief Technology Office (CTO)** is a technology enablement capability for the firm, delivering a range of products and services, and partnering with all lines of business to provide high quality service delivery, exceptional project execution and financially disciplined approaches and processes in the most cost-effective manner. The objective of CTO is to enable all of Global Technology to deliver business capabilities with a strategic, standard and easy to use set of platforms and processes, including (but not limited to) public cloud solutions, SDLC engineering solutions, common data management capabilities and large-scale technology project execution.

**Duties include**:

- Perform risk assessments, identify findings, remediate and validate security/controls requirements and vulnerabilities ensuring compliance with firm-wide control policies
- Manage the creation and lifecycle of upstream and downstream integrations with ServiceNow
- Partner with Technology and Product Teams ensuring existing functionality and new capabilities adhere with firm-wide controls
- Partner with Production Management organization ensuring integrations don't adversely impact the stability of the production environment
- Partner with firm Control Domain Authorities (CDAs) ensuring adherence with required process / controls and compliance
- Partner with Cybersecurity and Technology Controls to manage control findings and breaks
- Support internal audit cycles across ETS controls space

**Preferred Qualifications include**:

- Experience in Risk, Controls, and Compliance in Financial Services Industry
- Understanding of basic public/private cloud and on-premises architecture principles
- Strong team player with proven ability to establish and maintain relations with multiple control stakeholder teams

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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