Technology Product Manager, CRM

3 weeks ago


Wokingham, United Kingdom Johnson & Johnson Full time
JJV is recruiting for a Technology Product Manager, CRM (TPM for short) to join our Business Technology Solutions team supporting our Vision business in the EMA region. This position will be based in Pinewood, UK.

At Johnson & Johnson Vision (JJV), we have a bold ambition: to change the trajectory of eye health. That's why, through our operating companies, we've developed solutions for every stage of life-to help people see better, connect better and live better. We partner with eye care professionals to provide some of the world's leading products and technologies to address refractive error, cataracts, dry eye, and beyond. We are committed to using our reach and size for good and strive to put quality eye care within reach of everyone, everywhere. Visit us at www.jjvision.com. Follow @JNJVision on Twitter and Johnson & Johnson Vision on LinkedIn.

This role entails regional responsibilities for EMA, leading and executing pivotal business technology projects on our CRM platform. In this leadership role, you will oversee all aspects of our CRM platform, including driving projects from conception to completion, establishing and managing a development team, ensuring technical solutions address business challenges with measurable outcomes and metrics, creating and implementing a cohesive technical roadmap aligned with key business priorities on the CRM platform. Additionally, you'll be responsible for presenting and aligning leaders on business and technology strategies, managing licenses, financials, and metrics, consulting and collaborating with various technology teams on project execution, overseeing design governance and reliability, and leading development teams to deliver innovative solutions that enhance user experience and achieve desired goals. The TPM will also collaborate closely with business and solution leads to drive integrated digital initiatives and programs within the CRM platform.

Position Description:

The Technology Product Manager, CRM will:
  • Establish and nurture relationships up and down the chain both withing business and technology teams in the region and globally where necessary.
  • Partner with Business Product Owner and commercial leaders to define, shape and lead the business product strategy, roadmaps, business cases and outcomes (OKRs, KPIs)
  • Translate business strategy to technology solutions and articulately and effectively communicate the strategy and vision across the organization.
  • Have accountability for the solutions and their outcomes including related measures, metrics, and dashboards.
  • Conduct experiments to test the real-world success of proposed solutions.
  • Estimate development and effort levels to prioritize requirements and align IT capacity with top business priorities.
  • Lead teams and deliver projects aligned to the platform's vision, goals and encouraged outcomes. Define and ensure adherence to J&J processes and standards.
  • Proactively partner with various internal teams and other regional and global enterprise architects to design scalable, flexible, and supportable technical systems that add business value and are aligned with the JJV technology strategy as well as enterprise patterns and standards.


  • Wokingham, Wokingham, United Kingdom Johnson & Johnson Full time

    JJV is recruiting for a Technology Product Manager, CRM (TPM for short) to join our Business Technology Solutions team supporting our Vision business in the EMA region. This position will be based in Pinewood, UK. At Johnson & Johnson Vision (JJV), we have a bold ambition: to change the trajectory of eye health. That's why, through our operating companies,...

  • CRM Administrator

    4 weeks ago


    Wokingham, United Kingdom NicheCom Full time

    **Job Scope** The Dynamics CRM Administrator is a member of the team providing support for and developing NicheCom’s MS Dynamics 365 CRM platform. The role will work closely with our Marketing Manager, Regional Directors and Client Engagement Executives. Key to the role is working with end users to encourage and improve the use of the CRM, to foster both...

  • Product Manager

    3 weeks ago


    Wokingham, United Kingdom Loftware Full time

    A career at Loftware is more than just a job –it’s an opportunity to help shape the supply chain of the future. Role Description: Loftware’s Product Manager is responsible for the product strategy, planning and execution through the product life cycle and ensuring success in terms of both business commercials and client satisfaction. The product...


  • Wokingham, United Kingdom Loftware Full time

    About Loftware Loftware is a leading global provider of enterprise product identification and artwork management solutions. With a focus on addressing complex challenges across industries such as manufacturing, pharmaceuticals, and consumer goods, Loftware empowers organizations to create, manage, and optimize the identification and packaging of products...

  • Service Manager

    3 weeks ago


    Wokingham, United Kingdom Wokingham Borough Council Full time

    We have an exciting opportunity available for a creative Service Manger – Digital Innovation to join our Digital, Data and Technology (DDaT) Team here at Wokingham Borough Council, on a full-time, permanent basis. As the Service Manager – Digital Innovation, you will lead the development and implementation of our digital innovation strategy, ensuring...


  • Wokingham, Berkshire, United Kingdom Association for Project Management Full time

    Digital Project Manager / IT Service Manager with experience of AI and Automation technologies, driving digital transformation and excellent leadership/management skills is required for a Digital and Technology Team (DDaT) at a well-established organisation based in Wokingham, Berkshire. This role is known within the organisation as a Service Manager -...


  • Wokingham, United Kingdom Additional Resources Ltd Full time

    **Customer Service Manager** **Location: Wokingham, Berkshire** **Salary: £40k -£50K per year DOE** **Job Purpose**: - Plan, co-ordinate and control the activities of the customer service team to maintain and enhance customer relationships and meet organizational and operational objectives. - A proactive approach to all customer improvements, creating...

  • Product Owner

    1 month ago


    Wokingham, United Kingdom Spectrum IT Full time

    **Product Owner** **£45,000 - £50,000 + benefits** **Wokingham, Berkshire - Remote Working (1 day per month in the office)** A mid-level Product Owner is required by a growing software team based in Reading, Berkshire that is offering remote working options. Due to substantial growth the company are looking to hire a Product Owner to work as part of an...

  • Product Owner

    1 month ago


    Wokingham, United Kingdom Spectrum IT Full time

    **Product Owner** **£50,000 - £60,000 + benefits** **Wokingham, Berkshire - Hybrid working (1-2 days per week in the office)** A mid-level Product Owner is required by a growing software team based in Wokingham, Berkshire that is offering hybrid working with 1-2 days per week required in the office. Due to substantial growth the company are looking to...

  • Maintenance Assistant

    1 month ago


    Wokingham, United Kingdom Double Tree Reading M4J10 Full time

    **Maintenance Assistant** **DoubleTree Hilton Reading** **Start Date**: As soon as possible **Responsibilities of Maintenance Assistant include**: - Performing minor on-site repairs - Discussing maintenance concerns with the employer and communicating these - Controlling and monitoring inventory - Technical understanding of electrical, mechanic and...

  • Maintenance Assistant

    1 month ago


    Wokingham, United Kingdom Double Tree Reading M4J10 Full time

    **Maintenance Assistant** **DoubleTree Hilton Reading** **Start Date**: As soon as possible **Responsibilities of Maintenance Assistant include**: - Performing minor on-site repairs - Discussing maintenance concerns with the employer and communicating these - Controlling and monitoring inventory - Technical understanding of electrical, mechanic and...

  • Production Team Leader

    14 hours ago


    Wokingham, United Kingdom Intersurgical Full time

    **Production Team Leader - Rolling Shifts** An exciting opportunity has arisen for a Production Team Leader - Rolling Shift to join our thriving UK Medical Manufacturing Company to work within our Manufacturing Department. We are looking to recruit a Team Leader who will be responsible for supporting and assisting the other Team Leaders and Production...

  • Vehicle Technician

    4 weeks ago


    Wokingham, United Kingdom Auto Skills UK Full time

    VEHICLE TECHNICIAN Basic Salary - £25,500 + Bonus Working Hours - Monday - Friday 8am till 5pm Location - Wokingham   A proactive, consistent and efficient Vehicle Technician with an attention to detail in all their work required for Dealership. As Vehicle Technician you will be a team player with great work ethic.   Responsibilities of a Vehicle...

  • Vehicle Technician

    4 weeks ago


    Wokingham, United Kingdom Auto Skills UK Full time

    VEHICLE TECHNICIAN Basic Salary - £25,500 + Bonus Working Hours - Monday - Friday 8am till 5pm Location - Wokingham   A proactive, consistent and efficient Vehicle Technician with an attention to detail in all their work required for Dealership. As Vehicle Technician you will be a team player with great work ethic.   Responsibilities of a Vehicle...

  • Finance Manager

    1 day ago


    Wokingham, United Kingdom KennedyPearce Consulting Full time

    Rapidly growing firm of Accountants and business advisors seeks a Finance Manager to join their expanding team. A Chartered Accountants and business advisors who focus on providing superior tax, accounting, and consulting services by implementing practical solutions for their clients' diverse needs. With a proactive approach aiming to continuously innovate...


  • Wokingham, United Kingdom Harlow Recruitment Ltd Full time

    This role will be predominantly phone based, making outgoing calls to follow up quotes that have been sent and converting them to orders. You will be expected to hit sales targets.Responsibilities: * Account management – Develop and maintain strong relationships and consistent communication with client(s) assigned to you. * Work to achieve daily, weekly...


  • Wokingham, United Kingdom Harlow Recruitment Ltd Full time

    This role will be predominantly phone based, making outgoing calls to follow up quotes that have been sent and converting them to orders. You will be expected to hit sales targets. Responsibilities: * Account management – Develop and maintain strong relationships and consistent communication with client(s) assigned to you. * Work to achieve daily,...

  • Sales Executive

    3 weeks ago


    Wokingham, United Kingdom Harlow Recruitment Ltd Full time

    We are currently working with a high end construction company based just outside Wokingham looking to hire their next wave of sales talent to come in and drive sales for a fast growing business.This role will be predominantly phone based, making outgoing calls to follow up quotes that have been sent and converting them to orders. You will be expected to hit...

  • Sales Executive

    4 weeks ago


    Wokingham, United Kingdom Harlow Recruitment Ltd Full time

    We are currently working with a high end construction company based just outside Wokingham looking to hire their next wave of sales talent to come in and drive sales for a fast growing business. This role will be predominantly phone based, making outgoing calls to follow up quotes that have been sent and converting them to orders. You will be expected to...


  • Wokingham, United Kingdom Corsair Full time

    **Position Summary, Responsibilities and Expectations**: - Act as post sales first point of contact for high-volume customers with any operational queries or problems and ensure that customers receive quality pre and post sales service. Ensure regional sales managers, account managers and order fulfillment representatives are kept abreast of all issues. -...