Project Officer Tenant Liasion

5 days ago

Chippenham, United Kingdom Hays Full time

Your new company
To monitor project works at multiple sites for the installation of retrofit measures.
To liaise regularly, and provide information to, the retrofit coordinators, Savills Consultants, in order to ensure compliance with designs, quality of works and adherence to health and safety requirements.

To be the client facing representative on site for the works, and undertake tenant engagement as required, with support from project administration team and the constructor tenant liaison officers

Your new role

Inspecting construction work and comparing it with drawings and specificationsMeasuring and quality checking building materialsIdentifying defects and suggesting ways to correct themMonitoring progress and reporting to retrofit coordinators and project quantity surveyorKeeping detailed records of work including photographs. The retrofit coordinator will be dependent on the CofW providing appropriate and sufficient evidence that works are progressing compliantly.Referring to plans and taking photographs of work, along with measurements and samplesLiaising with contractors, engineers and surveyorsChecking that building regulations, health and safety, legal and ecological requirements are metWorking between an office and construction sites.Ensure written correspondence to residents is generated and distributed in line with the programme of works and to the standard set out in the tenant engagement plan.Collaborate with the main contractor and Savills assessors to ensure access to properties by contacting and arranging with residentsAttend site events on occasion and in agreement with the project manager and maintain regular visits to site to meet tenants and liaise with the contractor on retrofit related tenant issues.To initiate actions and coordinate with the contractor and other GSA staff and departments where tenant issues require a joined up and wider team intervention, for example, where hoarding has been identified.To coordinate any complaints about the works or project processTo raise or adjust works or repair orders as required or to ensure that such orders are raised by the appropriate resources as identified by the project manager

What you'll need to succeed

  • Housing Construction qualification.
  • Experience of using a housing management IT system
  • Experience of a customer facing service
  • Member of CIOB or RICS
  • A qualification in, or experience and good knowledge of, health and safety
  • PRINCE 2 or equivalent project management qualification
  • Achieved or studying for The Institute of Clerks of Works and Construction Inspectorate

What you'll get in return
  • £27,000
  • Working from home
  • Use of the Chippenham office


What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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