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Private Wealth Supervisor

2 months ago

Bromsgrove, United Kingdom AFH Wealth Management Full time

AFH Wealth Management is proud to be one of the UK's leading independent financial advisory and wealth management firms.

We believe that our success starts with our people. If you are determined to succeed and eager to take on new challenges, you'll find a variety of exciting career opportunities at AFH. This is a full-time, permanent opportunity, with hybrid working, and a competitive salary and range of benefits.

Private Wealth Supervisor

The role is a core function within the Investments Operations Team processing tasks such as withdrawals and general client maintenance, as well as cash position monitoring for client accounts.

As our Private Wealth Supervisor you will be responsible for:

  • Managing the performance of the team through 1:1 meetings and objective setting, to ensure processes are followed correctly and efficiently, resulting in the best outcome for clients and stakeholders within AFH Financial Group. This includes ensuring all administration duties are completed to the highest standard by the team.
  • Monitoring and managing all direct reports for time keeping, team holidays, sickness and return to work.
  • Dealing with any staffing or workflow issues/requirements within the team.
  • To be a direct point of contact in times of escalation for clients, providers, and members of the business.
  • Identifying any administration process issues and implement improvements that will streamline workflows and create efficiencies across the business.
  • Identifying and implement projects that will assist in the growth and expansion of AFH Private Wealth.
  • Analysing team MI to proactively forecast resourcing requirements, ensuring escalation to the line manager where necessary.
  • Maintaining a clear understanding of the concept of Treating Customers Fairly (TCF) and how AFH Private Wealth seeks to comply with this FCA requirement.
  • Abiding by AFH Group procedures and standards in relation to anti money laundering, data security and confidentiality and to complete training and assessment as required.

What we are looking for in our ideal Private Wealth Supervisor:

  • Previous experience of managing a team is desirable.
  • Good knowledge of the Financial Services Sector (particularly the UK & US Stock Market) and Investment Products.
  • Good Procedural and Compliance Knowledge.
  • Knowledge of TCF Principles and how they are applicable to individual roles.
  • Effective organisational and planning skills.
  • Experienced using Microsoft Word, Excel and Outlook.
  • Delivery focused, with a drive for quality throughout.
  • Relevant Qualification (or studying towards) The Chartered Institute for Securities & Investment or equivalent.

Benefits and Perks at AFH

  • Flexible working & holidays - Enjoy flexible working and competitive holiday allowance, with annual buy & sell scheme options and your birthday off. Plus, additional holiday days for long service.
  • Social perks - To recognise and celebrate employees' great work we are all invited to our annual Christmas and Summer parties.
  • Pension - We offer a contributory pension scheme with Royal London as well as death-in-service benefit.
  • Bonus scheme - All AFH employees are offered a competitive salary and a discretionary annual bonus, following completion of a year's service.
  • Health and wellbeing - The MediCash app puts your health in the palm of your hands. Claim cashback on a wide selection of health and wellbeing initiatives, including discounted health club memberships and free healthcare benefits.
  • Professional development - We are committed to helping you reach your potential by offering tailored learning and development programmes to pursue your career goals.
  • Shopping discounts - Our employees can choose from many retailers to get discounts or cashback on everyday purchases from our favourite high street clothing stores to our go-to supermarkets, as well as access to free online training courses.

Apply today to register your interest in joining our team, or learn more about the benefits and perks of working at AFH and what it is like to work here via our careers website.