Customer Relations Advisor

7 days ago


Northampton, United Kingdom TN United Kingdom Remote Work Freelance Full time

Customer Service Advisor Monday to Friday Monday to Friday 9am-6pm £11.60p/h Temp position - Immediate start - Temp to Perm opportunity Northampton I am currently recruiting for a Customer Service Advisor, this position is to start immediately. Duties to include; Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport Update customer information in the customer service database during and after each call Work with the management team to stay up-to-date on product knowledge and be informed of any changes in company policies You will need to have the following; Being able to work in a team Patience Ability to remain calm under pressure Friendly and tactful personality Being able to handle complaints and difficult situations



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