Customer Advisor

2 weeks ago

Northampton, United Kingdom Parkway Volkswagen Full time

We are looking to add to our team of bright, energetic, customer-orientated team players in Northampton - with individuals who are able to look after the immediate and future needs of our customers.

This is a fantastic opportunity to work for a long established, family run, reputable Main Dealer.

Key responsibilities will include:

- Creating an immediate and long-lasting rapport with our customers
- Managing customers’ service experience
- Offering products and services to cement business relationships with customers

Required Experience:
Experience within the motor industry is desired and the successful Customer Advisor will have:

- Previously worked within an automotive customer service role
- An understanding of exceptional customer service
- A commitment to selling extra value
- Ability to work as part of a team as well as an individual
- Good IT skills

**Benefits**:

- We off a competitive basic salary with realistic uncapped earning of approximately £32,000
- Partially subsidised Volkswagen vehicle on a staff benefit scheme
- 24 days holiday, increasing up to 28 days based on length of service, plus Bank Holidays
- Company Pension Scheme
- Comprehensive training and support programme.

Hours:
Either 08.00 - 17.00 or 09.00 - 18.00 Monday to Friday

08.00 - 13.00 every fourth Saturday

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£32,000.00 per year

**Benefits**:

- On-site parking

Supplemental pay types:

- Bonus scheme
- Performance bonus

**Experience**:

- Automotive service: 1 year (required)
- customer service: 2 years (required)

Work Location: In person

Reference ID: Kettering Advisor

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