Enterprise Services Account Manager

2 months ago

Staines, United Kingdom ServiceNow Full time

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

As a ServiceNow Enterprise Services Account Manager, you will be responsible for selling a portfolio of service offerings designed to help our customers successfully adopt the products they have purchased and ultimately achieve the business outcomes they expected from utilizing our products. These service offerings include our Impact success offering, product adoption services, and training. The ESAM is integral to the regional sales team. They collaborate with the Services Account Executive (SAE), account team, and our customers to ensure successful implementation and adoption. In a quota-carrying role, the Enterprise Services Account Manager partners with the ServiceNow Sales team and our partner ecosystem to develop and successfully execute Services sales opportunities for their assigned territory.

  • Collaborate with "inside" and "outside" (Digital, Field, and Partner) sales team members to develop and execute success, adoption services, and training sales opportunities within a designated territory.
  • Work with the SAE in your region to prioritise sales activities against specific opportunities.
  • Participate in all district activities to develop a programmatic approach to create, manage, and close a pipeline of opportunities commensurate with achieving assigned service quotas.
  • Proactively create new Services opportunities (Impact, Adoption Services, and Training) in both new and installed base customers.
  • Manage sales opportunities and business relationships, from the office, with influential contacts within Commercial Accounts.
  • Work with the extended support team to drive the development of packaging strategies and services proposals.
  • Prioritize and manage inbound services sales requests.
  • Execute Value-based Selling Methodology for Impact, Adoption services, and Training opportunities.

Qualifications

To be successful in this role, you have:

  • Profound relationship-building skills
  • Experience selling enterprise-class solutions, training, and/ or professional services
  • Proven track record of accurate forecasting and achieving quota
  • Strong technical aptitude to understand the desired business outcomes and translate those to services capabilities that ServiceNow can deliver
  • A thorough understanding of the sales process and the ability to navigate and progress short but complex sales cycles
  • Sales force automation, enterprise resource planning or other IT infrastructure management (monitoring and discovery) technologies are a definite plus
  • Presentation skills via web-based tools
  • Persistent, dependable, and accountable
  • Skilled at concisely summarizing salient points in English language
  • Right to work in the UK

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

  • Enterprise Account Manager

    2 months ago

    Staines, United Kingdom IFS Full time

    The Enterprise Sales Account Manager’s primary responsibilities include prospecting, qualifying, selling and closing new business to net new customers with high potential. The Enterprise Sales Account Manger brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate IFS products.We are looking for a...

  • Enterprise Account Manager

    2 weeks ago

    Staines, United Kingdom IFS Full time

    IFS is a billion-dollar revenue company with 6000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.At IFS, we're flexible, we're innovative, and...

  • Enterprise Account Manager

    2 months ago

    Staines-upon-Thames, United Kingdom IFS Full time

    Job Description The Enterprise Sales Account Manager’s primary responsibilities include prospecting, qualifying, selling and closing new business to net new customers with high potential. The Enterprise Sales Account Manger brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate IFS products. ...

  • Enterprise Sales Associate

    2 months ago

    Staines, United Kingdom ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Enterprise Account Manager

    2 months ago

    Staines-Upon-Thames, UK, Surrey, United Kingdom IFS Full time

    The Enterprise Sales Account Manager’s primary responsibilities include prospecting, qualifying, selling and closing new business to net new customers with high potential. The Enterprise Sales Account Manger brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate IFS products.We are looking for a...

  • Enterprise Account Manager

    2 weeks ago

    Staines-Upon-Thames, UK, Surrey, United Kingdom IFS Full time

    IFS is a billion-dollar revenue company with 6000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.At IFS, we're flexible, we're innovative, and...

  • Sr Enterprise Sales Associate

    2 months ago

    Staines, United Kingdom ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Senior Manager, Enterprise Architecture

    3 weeks ago

    Staines, United Kingdom ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Key Account Manager

    2 months ago

    Staines, United Kingdom IFS Full time

    IFS is looking for a proven, senior enterprise software business leader to support a group of named key accounts in the UK. You would be working as part of the IFS Global Aerospace & Defence team and part of the local UK Market Unit.Independently recognised as a leading, global supplier of enterprise software specifically designed for the A&D market, we...

  • Enterprise Sales Associate

    2 months ago

    Staines-upon-Thames, United Kingdom ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Enterprise Sales Associate

    2 months ago

    Staines-upon-Thames, United Kingdom ServiceNow Full time

    Job DescriptionServiceNow is the fastest growing enterprise cloud software company in the world, and we believe it’s the great people we hire who will keep us there. We hire carefully, we hire the best, we celebrate our people. Come join our Sales A-team. The Enterprise Sales Associate is part of the global Digital GTM organization and will team with...

  • Sr Enterprise Sales Associate

    2 months ago

    Staines-upon-Thames, United Kingdom ServiceNow Full time

    Job DescriptionServiceNow is the fastest growing enterprise cloud software company in the world, and we believe it’s the great people we hire who will keep us there. We hire carefully, we hire the best, we celebrate our people. Come join our Sales A-team. The Enterprise Sales Associate is part of the global Digital GTM organization and will team with...

  • Sr Enterprise Sales Associate

    2 months ago

    Staines-upon-Thames, United Kingdom ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Partner Account Manager

    3 weeks ago

    Staines, United Kingdom IFS Full time

    At IFS Ultimo you will work in a growing, global enterprise software company built upon committed and empowered colleagues who come to work knowing they are making a difference. We work every day within our single platform and embedded digital innovation to help our customers be their best when it really matters totheircustomers – at the Moment of...

  • Partner Account Manager

    4 days ago

    Staines, United Kingdom IFS Full time

    At IFS Ultimo you will work in a growing, global enterprise software company built upon committed and empowered colleagues who come to work knowing they are making a difference. We work every day within our single platform and embedded digital innovation to help our customers be their best when it really matters to their customers – at the Moment of...

  • Senior Manager, Enterprise Architecture

    3 weeks ago

    Staines-upon-Thames, United Kingdom ServiceNow Full time

    Job DescriptionTeamServiceNow is seeking Enterprise Architecture Leaders to join our Team. The Enterprise Architecture Team is part of our pre-sales organisation focused on building credibility and trust with the technical leaders in our largest customers by developing cross-functional strategies and solutions. Our team brings technical...

  • Account Manager

    1 month ago

    Staines, United Kingdom air-recruitment Full time

    Account Manager, Stanwell - Up to £35k plus commissionAre you an Account Manager with excellent courier experience? We have the perfect role for you. You’ll be joining a growing business focusing on managing over 125 courier accounts across London, working closely with them to understand their business concerns and resolving any arising conflicts. We want...

  • Territory Partner Seller, Enterprise Industries

    4 weeks ago

    Staines, United Kingdom ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Renewal Account Manager

    1 month ago

    Staines, United Kingdom ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Senior Manager, Enterprise Architecture

    3 weeks ago

    Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...