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Customer Support Engineer

3 months ago

Wokingham, United Kingdom Hernshead Recruitment Ltd Full time

A leading partner in the additive manufacturing industry, offering a wide range of 3D printing equipment, technical services, and engineering solutions.

Key Responsibilities:

  • Provide first-line technical support to customers using 3D printers and AM equipment.
  • Assist with the installation and setup of 3D printers at client sites.
  • Troubleshoot hardware and software issues, ensuring customer satisfaction.
  • Collaborate with the engineering team to deliver technical solutions and guidance.

Requirements:

  • Engineering degree (Mechanical, Electrical, or related field).
  • Interest in additive manufacturing and 3D printing technologies.
  • Strong problem-solving skills and technical aptitude.
  • Excellent communication and customer service abilities.