Library Service Advisor x2
4 weeks ago
Location: Bailrigg, Lancaster, UK
(Part time, indefinite)
Interview date: To be confirmed
An opportunity has arisen for enthusiastic and proactive individuals to join our User Services team. The Library Services Advisors will work as part of a team responding to Library enquiries in person and online, and supporting students, staff, researchers, and community members both on and off-campus.
Library users are at the heart of everything we do, and these roles are critical to our success. You will become part of an enquiry team delivering front-line customer service excellence across Library opening hours, and via existing and emerging communication channels. The team provide a proactive, welcoming presence to all our users and assist in maintaining and developing the Library as an outstanding study environment.
You will have excellent interpersonal skills and be able to communicate confidently with colleagues, students, University staff and external contacts. Reliability and previous experience of team working in a customer-focused role are essential, as well as the ability to use initiative and be self-motivated.
This is an exciting time to join the Library. With the Library vision, The Library Towards 2025 there is a wealth of opportunities for contributing to the success of the Library.
Lancaster University Library provides an outstanding environment for study and research. We are committed to being user-focused, digitally driven, socially inclusive and innovative in our approach to service provision. We provide inspirational and high-quality learning environments that encourage academic excellence, promote partnerships, and respond to the changing expectations of our users.
In addition to the fixed hours, applicants may be asked to cover other shifts when needed, both during weekdays and at weekends.
We are seeking to appoint to two weekend roles:
Role 1
14.6 hours Saturday and Sunday 7.45 to 16.00, 34 weeks of the year,(including term time and the Easter Vacation)
Role 2
14.6 hours Saturday and Sunday 13.45 to 22.00, 34 weeks of the year,(including term time and the Easter Vacation)
For an informal discussion to find out more about the role please contact or John Williamson, Library Space and Services Officer, or Nina Jones, Library Space and Experience Supervisor. Email: j.williamson3@lancaster.ac.uk/n.jones11@lancaster.ac.uk
We welcome applications from people in all diversity groups.
Further details:
- Job Description
- Person Specification
Please note: unless specified otherwise in the advert, all advertised roles are UK based.
Find out what it's like to work at Lancaster University, including information on our wide range of employee benefits, support networks and our policies and facilities for a family-friendly workplace.
The University recognises and celebrates good employment practice undertaken to address all inequality in higher education whilst promoting the importance and wellbeing for all our colleagues.
We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity.
-
Library Service Advisor x2
4 weeks ago
Lancaster, Lancashire, United Kingdom Lancaster University Full timeLocation: Bailrigg, Lancaster, UK(Part time, indefinite)Interview date: To be confirmed An opportunity has arisen for enthusiastic and proactive individuals to join our User Services team. The Library Services Advisors will work as part of a team responding to Library enquiries in person and online, and supporting students, staff, researchers, and community...
-
Library Content Assistant
4 months ago
Lancaster, United Kingdom Lancaster University Full timeAn opportunity has arisen for a forward-looking and proactive individual to join our Resource Provision team. The Library Content Assistant will work as part of a team, acquiring and managing access to the Library’s print and digital collections for all students and staff, both on and off-campus. As part of the Resource Provision Team, you will work...
-
Library and Archives Assistant
3 months ago
Lancaster, United Kingdom Centre for Ecology & Hydrology Full timeSalary - £29,733 to £31,553 depending on experience Permanent UKCEH is looking for an experienced Library & Archives Assistant to join our 600-strong team, contributing to scientific discovery and generating the data, insights, and solutions that researchers, businesses and governments need to solve complex environmental challenges. Working at UKCEH is...
-
Customer Service Advisor
3 months ago
Lancaster, United Kingdom Hilton Grand Vacations Full time**Job Title** - Customer Service Advisor **Employer** - Diamond Resorts (a subsidiary of Hilton Grand Vacations) **Location** - Hybrid/Remote **Salary** - £24,960.00 + Comp plan We are now recruiting for a Customer Services Advisor for our Head Office on the outskirts of Lancaster city centre. **What will I be doing?** As a Customer Service Advisor,...
-
Customer Service Advisor
3 months ago
Lancaster, United Kingdom Hilton Grand Vacations Full timeJob Description Job Title – Customer Service Advisor Employer – Diamond Resorts (a subsidiary of Hilton Grand Vacations) Location – Hybrid/Remote Salary – £24,960.00 + Comp plan Hours and shift pattern – The role requires the successful candidates to work five days over seven, 40 hours per week, including evening and...
-
Customer Service Advisor
3 months ago
Lancaster, United Kingdom Ardonagh Full time**Customer Service Advisor - Lancaster - ARD914397** Work in Retail or Hospitality? Looking for a better work-life balance? Or maybe you’re about to leave school or college and want to step into a career now, rather than get a degree? Saying yes?? Then come join us as a Customer Service Advisor and you’ll work Monday to Friday, **just 37.5 hours a...
-
Electrical Engineer
3 days ago
Lancaster, Lancashire, United Kingdom CV Library Full timeJob Title: Industrial Electrical EngineerSalary: £45,000 - £50,000 per annumLocation: LancasterContract: Fulltime, Permanent PositionHours: Continental Shift (2 days 2 nights 4 off) 7:00am - 7:00pmThe RoleAs an Industrial Electrical Engineer at CV Library, you will be responsible for providing planned preventative and predictive maintenance services to...
-
Customer Service Advisor
4 months ago
Lancaster, United Kingdom Hilton Grand Vacations Full time**Job Title **- Customer Service Advisor (German Language Speaker) **Employer** - Diamond Resorts (a subsidiary of Hilton Grand Vacations) **Location **- Hybrid/Remote We are now recruiting for a German Speaking Customer Services Advisor for our Head Office on the outskirts of Lancaster city centre. **What will I be doing?** As a Customer Service...
-
Global Maintenance Technician
3 days ago
Lancaster, Lancashire, United Kingdom CV Library Full timeJob SummaryWe are seeking a highly skilled and experienced Global Maintenance Technician to join our team at CV Library. As a Global Maintenance Technician, you will be responsible for visiting customer sites throughout the area to carry out maintenance, repairs, and services on our customers' equipment to a high standard.Main ResponsibilitiesMaintenance and...
-
Customer Service Advisor
3 months ago
Lancaster, United Kingdom North West Full timeAre you ready to make your mark on the vibrant world of student accommodation? Are you passionate about providing exceptional customer service? If so, we have an exciting opportunity for you to join our team at St Leonards House as a Customer Service Advisor working 30 hours per week, 9am - 3.30pm Monday to Friday. At Homes for Students, we are dedicated to...
-
Travel Advisor
3 weeks ago
Lancaster, Lancashire, United Kingdom Hays Travel Full timeJoin Our Team as a Travel AdvisorWe are excited to announce an opportunity for skilled Travel Advisors to become part of our thriving organization. If you possess a love for exploration and outstanding customer service abilities, this role could be an excellent fit for you.Core Responsibilities:Developing and nurturing relationships with clientsUnderstanding...
-
Customer Support Advisor
2 months ago
Lancaster, United Kingdom Accessplanit Full time**Customer Support Advisor** **The Role** At accessplanit, we are building a great business for each other and for our customers. Working as part of a small team, the Customer Support Advisor is the first point of contact for our customers if they have a technical problem with the platform. Working through a ‘ticketing system’ it is the responsibility...
-
Recruitment Advisor
3 months ago
Lancaster, United Kingdom Lancaster University Full timeA fantastic opportunity has arisen for a driven and client-focused Recruitment Advisor at Lancaster University’s Employment and Recruitment Service (ERS). The Employment & Recruitment Service’s aim is to help Lancaster University students develop employment skills through a variety part-time work opportunities while they study. The part-time jobs are...
-
Sales Advisor
3 months ago
Lancaster, United Kingdom Parkdean Resorts Full timeHoliday Home Sales Advisor Designate Sales Advisor role for Parkdean resorts Join the Holiday Home Sales Parkdean Resorts as an Advisor and help turn our customers’ dreams of owning a holiday home into reality! You’ll encourage our customers to take their first steps on a path to joining a welcoming Owner community. With your guidance, they will be...
-
Employment Advisor
3 weeks ago
Lancaster, United Kingdom Aspire Recruitment Full timeEmployment Advisor Lancaster Up to £28,922 Full-time, Permanent Job Description: We are currently recruiting for an experienced Employment Advisor who will support jobseekers to gain new skills, widen their horizons and support them to gain new skills and to secure employment. You will work with a caseload of customers who may have multiple...
-
Employment Advisor
1 week ago
Lancaster, United Kingdom Aspire Recruitment Full timeEmployment AdvisorLancasterUp to £28,922Full-time, PermanentJob Description:We are currently recruiting for an experienced Employment Advisor who will support jobseekers to gain new skills, widen their horizons and support them to gain new skills and to secure employment.You will work with a caseload of customers who may have multiple barriers to work...
-
Lead Recruitment Advisor
3 weeks ago
Lancaster, Lancashire, United Kingdom Industrial Work Solutions UK Full timeCompany OverviewIndustrial Work Solutions is a recruitment firm located in Lancashire, specializing in customized services for the Industrial, Technical, and Haulage industries for more than twenty years. The organization prioritizes building meaningful connections within the local community and is dedicated to realizing the potential of each...
-
Associate Director: Space, Experience
4 months ago
Lancaster, United Kingdom Lancaster University Full timeLancaster University Library is seeking to recruit to the vital post of Associate Director: Space, Experience & Innovation. This strategically focussed role will be a member of the Library's Leadership Team and will lead on ensuring an excellent user experience of our physical spaces and the ongoing digital transformation of our libraries collections,...
-
No7 Advisor
3 months ago
Lancaster, United Kingdom Boots Full timeSummary Job Reference: 232534BR - Job Reference: 2 3 2 5 3 4 B R Lancaster, St Nicholas Arcades Permanent 27 Hours **The salary for this role is £24,245.10 - £26,884.69 depending on location.** No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. **Who we are** Five iconic brands make up No7...
-
No7 Advisor
3 months ago
Lancaster, United Kingdom No.7 Boots Full timeLancaster, St Nicholas Arcades Part-Time Permanent - The salary for this role is £24,245.10 - £26,884.69 depending on location. - No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. - Who we are - Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek...