Leadership Development Manager

1 month ago

London Greater London, United Kingdom Marks and Spencer Full time

Summary

The Leadership Development Team's Purpose is to equip people leaders with the development (skills, M&S behaviours and attitude) and experiences needed to effectively lead and inspire colleagues across M&S.

All the details

You will be accountable for analysing development needs according to business requirements and designing and delivering innovative leadership development initiatives, such as people leader, future leader and I&D programmes, coaching and mentoring. You will work for the Group Head of Leadership Development in the identifications, design, build, delivery and continuous improvement of solutions for leadership development across the Group.

You will engage regularly with all business partners to gain input into learning needs analysis, co-create solutions and communicate effectively to drive positive business partner engagement.

Your role will own the design and delivery of leadership development initiatives, using creative and groundbreaking design thinking to create impactful learning for colleagues. You will lead the evaluation methodology and reporting to ensure initiatives are achieving their desired goals.

What's in it for you

Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special

  • 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
  • Competitive holiday entitlement with the potential to buy extra holiday days
  • Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
  • A generous Defined Contribution Pension Scheme and Life Assurance.
  • A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
  • Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
  • Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
  • Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
  • A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

Your key accountabilities will include

What you'll do:

  • Completing thorough needs analysis, designing innovative learning solutions using learning design methodologies, co-creation with partners, integrating the M&S behaviours and delivery of solutions to the relevant target audiences
  • Managing relationships with the internal and external faculty to ensure high quality of content and delivery, ensuring continuous improvement and forward thinking
  • Programme evaluation and data reporting - reviewing data and metrics on programme effectiveness, identify continuous improvements and demonstrate value to the business.
  • Engaging with partners to promote the learning programmes, through regular communications and engagement activities to keep a wide range of partners across the business excited and informed.
  • Being future focused on the latest developments in building capabilities, learning and development methodologies and building in relevant updates to programmes and solutions

Your skills and experience will include

Who you are:

  • High impact programme delivery, facilitation, coaching skills and experience, in person and virtual
  • Proven experience of innovative models of behaviour change, leadership assessment, development and evaluation frameworks and proactively maintains continuous professional development and external market and network
  • Demonstrable knowledge of a range of methodologies e.g. agile, use of AI in learning, learning in the flow of work
  • A good understanding of metrics, data and insight reporting to advise decision making and continuous improvement
  • Teamwork orientated with experience working in a collaborative team environment and interpersonal skills with commitment to business partners, customers and end user experience

Everyone's welcome

We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

#LI-PH1

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