Customer Assistant

4 weeks ago

Lancaster Lancashire, United Kingdom Marks and Spencer Part time

All the details

Customer Assistant - Clothing & Home - Lancaster

Work Pattern

Week 1

Wednesday 10:00- 15:00

Thursday 15:00-19:00

Friday 15:00-19:00

Saturday 14:00-18:00

Week 2

Monday 09:00-14:30

Tuesday 09:00-17:30

Thursday 15:00-19:00

Purpose

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

Key Accountabilities

Serve our customers efficiently, both on the shop floor and at service points

Keep the store clean and tidy, ensuring that our shelves are always stocked with product

Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities

Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.

Build expert product knowledge to sell and recommend our products and services

We'll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

Key Capabilities

High levels of customer service

Committed to delivering excellent work with great attention to detail

Open to and acts upon feedback, asking for this regularly

Takes accountability for planning and managing own workload efficiently

Strong communication skills

Adaptable to changing situations

Builds positive relationships by being a good listener

Good level of digital capability

Everyone's Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

  • Customer Assistant

    4 months ago

    Lancaster, United Kingdom Vue Full time

    **THE TRAILER - THE ROLE** We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue Lancaster. Vue Lancaster is a 6 screen state-of-the-art multiplex cinema located on Church Street. Lancaster bus station is 5 minutes walk away and Lancaster train station is 10 minutes walk away. **ACT 1 - WHAT...

  • Customer Assistant

    4 weeks ago

    Lancaster, Lancashire, United Kingdom Marks and Spencer Part time

    All the detailsCustomer Assistant - Clothing & Home - Lancaster Work Pattern Wednesday 09:00-14:00 Thursday 15:00-19:00 Friday 15:00-19:00 Saturday 09:00-14:00 Week 2 Monday 13:00-18:00 Wednesday 12:00-17:00 Thursday 09:00-13:00 Friday 09:00-13:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put...

  • Customer Assistant

    4 weeks ago

    Lancaster, Lancashire, United Kingdom Marks and Spencer Part time

    All the detailsCustomer Assistant - Clothing & Home - Lancaster Work Pattern Week 1Monday 10:30-14:30Wednesday 12:00-18:00Thursday 15:00-19:00Friday 09:00-14:00 Week 2Tuesday 09:00-13:00Thursday 15:00-19:00Friday 10:00-17:15Saturday 08:30-13:30 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put...

  • Customer Assistant

    4 months ago

    Lancaster, United Kingdom M&S Full time

    **Summary** Operations Assistant **All the details** **Customer Assistant - Backstage - Lancaster** **Work Pattern**: **Sunday: 1230-1830** **Saturday: 0445-1245** **Over 18s** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open...

  • Customer Assistant

    4 months ago

    Lancaster, United Kingdom M&S Full time

    **Summary** Operations Assistant **All the details** **Customer Assistant - Operations - Lancaster** **Working Pattern**: **Mon 5.15-12.30** **Wed 5.15-12.30** **Thurs 15.15-21.15** **Sat 14.15-20.15** **Sun 5.45-10.15** **Tues 5.15-13.15** **Wed 14-15-20.15** **Fri 5.15-13.15** **Over 18s** **Purpose** - To deliver a great shopping experience for...

  • Customer Assistant

    3 months ago

    Lancaster, United Kingdom M&S Full time

    **All the details** **Customer Assistant - Foods - Lancaster** **Work Pattern** **Week 1** **Tues 14.00-20.00** **Wed 14.00-20.00** **Thurs 14.00-21.00** **Fri 14.00-21.00** **Week 2** **Tues 14.00-20.00** **Wed 14.0-20.00** **Thurs 14.00-21.00** **Sat 13.00-20.00** **Purpose** To deliver a great shopping experience for our customers, we are looking...

  • Customer Assistant

    4 months ago

    Lancashire, United Kingdom Marks & Spencer Full time

    **Customer Assistant - Foods (Early Mornings 37.5hrs)** **This is a Customer Assistant position on Foods at the Ashton Moss store.** **Standard Rate of Pay at £10.90 per hour.** **Additional Unsocial Hours Premium at £3.00 per hour for hours worked between 22:00 and 06:00.** **Due to the nature of the role, applicants MUST be over 18 years of...

  • Customer Assistant

    3 months ago

    Lancashire, United Kingdom Marks & Spencer Full time

    **Customer Assistant - Backstage Operations (37.5hrs)** **This is a Permanent Customer Assistant vacancy for the Backstage Operations team at the Ashton Moss store.** **Contracted to 37.5 hours per week, with every other weekend off.** **Standard Rate of Pay at £10.90 per hour.** **All applicants MUST be 18 years or over.** **Working Pattern**: Week 1: Mon...

  • Casual Customer Service Assistant

    3 months ago

    Lancaster, United Kingdom The Royal Navy Army Air-Force Institute (NAAFI) Full time

    **Casual Coffee Shop Assistant** **Location**:Lancaster **Salary**:£10.85/hour **Hours**:Part Time hours - on a zero hours contract Are you a dynamic individual who is passionate about customer service? Are you immediately available to commence work? Do you want to work for a Not-For-Profit organisation who gives back to the British Armed...

  • Part Time Customer Service Assistant

    3 months ago

    Lancaster, United Kingdom The Royal Navy Army Air-Force Institute (NAAFI) Full time

    **Part Time Coffee Shop Assistant** **Location**:Lancaster **Salary**:£10.85/hour **Hours**:Part Time hours - 25 hours per week with weekend availability Are you a dynamic individual who is passionate about customer service? Are you immediately available to commence work? Do you want to work for a Not-For-Profit organisation who gives back to the...

  • Customer Service Assistant

    4 months ago

    Lancaster, United Kingdom Moto Full time

    **Address**:Lancaster Services, M6 J32/33, White Carr Ln, Bay Horse, Lancaster LA2 9DU** **£10.67 per hour** Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering BP’s handy range travel essentials as...

  • Customer Assistant Foods Lancaster

    3 months ago

    Lancaster, United Kingdom M&S Full time

    **All the details** Customer Assistant - Foods - Lancaster Work Pattern, Sunday 09:30 - 18:30 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our...

  • Customer Assistant Lancaster Operations

    4 months ago

    Lancaster, United Kingdom M&S Full time

    **All the details** **Customer Assistant Lancaster Operations** **Working pattern**: **Sun 05:45-11:45** **Tue 14:15-20:15** **Wed 14:15-20:15** **Fri 15:15-21:15** **Mon 14:15-20:15** **Tue 14:15-20:15** **Thu 15:15-21:15** **Sat 14:15-20:15** **Over 18s only.** **Purpose** - To deliver a great shopping experience for their customers, putting customers...

  • Customer Assistant

    4 weeks ago

    LANCASTER, United Kingdom MARKS&SPENCER Full time

    Customer Assistant - Clothing & Home - Lancaster Work Pattern Week 1 Wednesday 10:00- 15:00 Thursday 15:00-19:00 Friday 15:00-19:00 Saturday 14:00-18:00 Week 2 Monday 09:00-14:30 Tuesday 09:00-17:30 Thursday 15:00-19:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks...

  • Customer Assistant

    4 weeks ago

    LANCASTER, United Kingdom MARKS&SPENCER Full time

    Customer Assistant - Clothing & Home - Lancaster Work Pattern Week 1 Monday 10:30-14:30 Wednesday 12:00-18:00 Thursday 15:00-19:00 Friday 09:00-14:00 Week 2 Tuesday 09:00-13:00 Thursday 15:00-19:00 Friday 10:00-17:15 Saturday 08:30-13:30 Purpose To deliver a great shopping experience for our customers, we are looking for...

  • Customer Assistant

    4 weeks ago

    LANCASTER, United Kingdom MARKS&SPENCER Full time

    Customer Assistant - Clothing & Home - Lancaster Work Pattern Wednesday 09:00-14:00 Thursday 15:00-19:00 Friday 15:00-19:00 Saturday 09:00-14:00 Week 2 Monday 13:00-18:00 Wednesday 12:00-17:00 Thursday 09:00-13:00 Friday 09:00-13:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers...

  • Customer Service Representative

    3 days ago

    Lancaster, Lancashire, United Kingdom Moto Full time

    Join Our Team as a Customer Service AssistantWe are seeking enthusiastic individuals to join our team as Customer Service Assistants at Moto's motorway services. As a Customer Service Assistant, you will play a vital role in delivering exceptional customer service, maintaining stock levels, and preparing hot food and refreshments.What We OfferCompetitive...

  • Customer Service Representative

    3 days ago

    Lancaster, Lancashire, United Kingdom Moto Full time

    Join Our Team as a Customer Service AssistantWe are seeking enthusiastic individuals to join our team as Customer Service Assistants at Moto's motorway services. As a Customer Service Assistant, you will play a vital role in delivering exceptional customer service, maintaining stock levels, and preparing hot food and refreshments.What We OfferCompetitive...

  • Customer Service Representative

    4 weeks ago

    Lancaster, Lancashire, United Kingdom WHSmith Full time

    About the RoleWe are seeking a skilled and enthusiastic Counter Assistant to join our team at WHSmith. As a Counter Assistant, you will play a vital role in providing exceptional customer service to our customers, ensuring that they have a positive and memorable experience in our store.Key ResponsibilitiesDeliver outstanding customer service to all...

  • Customer Service Representative

    3 weeks ago

    Lancaster, Lancashire, United Kingdom WHSmith Full time

    About the RoleWe are seeking a skilled and enthusiastic Counter Assistant to join our team at WHSmith. As a Counter Assistant, you will play a vital role in providing exceptional customer service to our customers, ensuring that they have a positive and memorable experience in our store.Key ResponsibilitiesDeliver outstanding customer service to all...