![M&S](https://media.trabajo.org/img/noimg.jpg)
Customer Assistant Lancaster Operations
3 months ago
**All the details**
**Customer Assistant Lancaster Operations**
**Working pattern**:
**Sun 05:45-11:45**
**Tue 14:15-20:15**
**Wed 14:15-20:15**
**Fri 15:15-21:15**
**Mon 14:15-20:15**
**Tue 14:15-20:15**
**Thu 15:15-21:15**
**Sat 14:15-20:15**
**Over 18s only.**
**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve
**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices
**Key Capabilities**
- Understands how M&S operates,it’sstrategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection
**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles
**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG
-
On Behalf of Into Lancaster
2 months ago
Lancaster, United Kingdom Lancaster University Full time**Assistant Director Student Recruitment**: - ** INTO Lancaster onsite at Lancaster University**: - ** Permanent**: - ** £39,840 - £53,902 - depending on experience** **The INTO Lancaster Study Center is located at the heart of Lancaster University's vibrant campus, which offers a safe and vibrant town-like environment.** INTO’s mission:...
-
Green Lancaster Assistant
3 weeks ago
Lancaster, United Kingdom Lancaster University Full timeFixed term (2 years) Full Time Lancaster Campus based You will join the Green Lancaster team supporting the delivery of student-led environmental sustainability projects, campaigns and events on campus. ‘Green Lancaster’ is the collaborative initiative of Lancaster University and Lancaster University Students’ Union aiming to inspire practical...
-
On Behalf of Into Lancaster
2 months ago
Lancaster, United Kingdom Lancaster University Full time**The INTO Lancaster Study Center is located at the heart of Lancaster University's vibrant campus, which offers a safe and vibrant town-like environment.** ***INTO’s mission: Transforming international student academic and career success through exceptional university partnerships.** INTO Lancaster are recruiting for a committed and motivated Marketing...
-
Green Lancaster Coordinator
4 months ago
Lancaster, United Kingdom Lancaster University Full timeThe Green Lancaster Coordinator will be responsible for operational delivery of existing sustainability initiatives but also guiding new student-led ideas via a project planning and approval process. You will have a passion and interest for the holistic nature of the environmental sustainability agenda. A significant understanding of the latest innovations...
-
Customer Service Staff
2 months ago
Lancaster, United Kingdom Lancaster Canal Boats Full timeLancaster Canal Boats operate cruises along the Lancaster Canal based from two centres at Barton Grange garden centre marina and Lancaster city centre. Cruises are operated up to 7 days a week between the hours of 0900 and 2300. We are expanding our cruise portfolio and have openings for part time on board steward/ess with customer and retail experience....
-
Conference & Hospitality Assistant
2 months ago
Lancaster, United Kingdom Lancaster University Full timeLancaster Conferences & Hospitality are looking to recruit highly motivated people to join the team in the role of Conference & Hospitality Assistant for the Front of House Team on a full time contract. This role is a great opportunity to build customer service skills and develop a career within food and hospitality industry. The Team operate all year round...
-
Hospitality Assistant
2 months ago
Lancaster, United Kingdom Lancaster University Full timeLancaster Conferences & Hospitality are looking to recruit highly motivated people to join the team in the role of Conference & Hospitality Assistant for the Front of House Team on a full time contract. This role is a great opportunity to build customer service skills and develop a career within food and hospitality industry. The Team operate all year round...
-
Purchase to Pay Assistant
2 months ago
Lancaster, United Kingdom Lancaster University Full timeLancaster University is among the best in the UK. A Top 15 university in UK league tables, we’re also highly ranked in international league tables such as the QS World Rankings. This vacancy is a rare opportunity to join a dynamic team in a unique sector and to help shape and deliver our strategy. Procurement at Lancaster has undergone significant...
-
Recruitment Assistant
2 months ago
Lancaster, United Kingdom Lancaster University Full timeA fantastic opportunity has arisen for a driven and customer-focused Recruitment Service Assistant at Lancaster University’s new Employment and Recruitment Service. The service is an exciting new initiative, launched in September 2014 managing in-house temporary recruitment on behalf of the University and operating as a commercial temporary & permanent...
-
Purchase to Pay Assistant
2 months ago
Lancaster, United Kingdom Lancaster University Full timeLancaster University is among the best in the UK. A Top 15 university in UK league tables, we’re also highly ranked in international league tables such as the QS World Rankings. This vacancy is a rare opportunity to join a dynamic team in a unique sector and to help shape and deliver our strategy. Procurement at Lancaster has undergone significant...
-
Casual Catering Assistant
2 months ago
Lancaster, United Kingdom Lancaster City Council Full time**Why Lancaster?** We’re an award-winning, kind and responsible council, and we’re incredibly proud of our district and communities that reach from the coast to the mountains, including the historic City of Lancaster, Morecambe, Carnforth and many other beautiful places. **The Role** Williamson Park is looking for enthusiastic individuals to join...
-
Accounts Assistant
2 months ago
Lancaster, United Kingdom Lancaster University Full timeLancaster University Students’ Union provides excellent services and opportunities to support and inspire our diverse population of over 15,000 students to make the most of their experiences at University. Our Finance function supports the organisation, ensuring timely and effective processing of our finances - and delivering appropriate management...
-
Communications Assistant
2 months ago
Lancaster, United Kingdom Lancaster University Full timeAre you interested in social media, have experience in photography or video, have experience copywriting, and want to develop fun, creative, engaging content? Then, we have a role for you; Lancaster Students' Union is looking for a new Communications Assistant to join our team. You will get a great chance to learn and grow while creating content and...
-
General Assistant
3 months ago
Lancaster, United Kingdom Lancaster City Council Full time**Why Lancaster?** We’re an award-winning, kind and responsible council, and we’re incredibly proud of our district and communities that reach from the coast to the mountains, including the historic City of Lancaster, Morecambe, Carnforth and many other beautiful places. **The Role** We are looking for a fun, hardworking, reliable General Assistant to...
-
Head of Faculty Operations, Faculty of Health and
2 months ago
Lancaster, United Kingdom Lancaster University Full time**Head of Faculty Operations, Faculty of Health and Medicine, Lancaster University** Do you consider yourself to be a motivating leader? Can you provide professional, strategic and operational management at one of the UK’s top 10 universities? We are looking for an experienced manager to provide strategic leadership for Professional Services operations...
-
Casual Museum Assistant
2 months ago
Lancaster, United Kingdom Lancaster City Council Full time**Why Lancaster?** We’re an award-winning, kind and responsible council, and we’re incredibly proud of our district and communities that reach from the coast to the mountains, including the historic City of Lancaster, Morecambe, Carnforth and many other beautiful places. **The Role** We are looking to recruit 3 Casual Museum Assistants to work as part...
-
Recruitment Assistant
2 months ago
Lancaster, United Kingdom Lancaster University Full timeReference: 0728-24 A fantastic opportunity has arisen for a driven and customer-focused Recruitment Service Assistant at Lancaster University’s new Employment and Recruitment Service. The service is an exciting new initiative, launched in September 2014 managing in-house temporary recruitment on behalf of the University and operating as a...
-
Catering Assistant
2 months ago
Lancaster, United Kingdom Lancaster City Council Full time**Why Lancaster?** We’re an award-winning, kind and responsible council, and we’re incredibly proud of our district and communities that reach from the coast to the mountains, including the historic City of Lancaster, Morecambe, Carnforth and many other beautiful places. **The Role** Lancaster City Council is recruiting for a catering assistant to...
-
Head of Conference
4 months ago
Lancaster, United Kingdom Lancaster University Full time**Please note: this job is only available to current employees of Lancaster University** The Conference and Hospitality team, part of Commercial Services, are looking to recruit a passionate, experienced and highly motivated Leader to join their team in the role of Head of Conference & Hospitality Operations. Reporting to the Head of Commercial & Visitor...
-
Customer Assistant Foods Lancaster
2 months ago
Lancaster, United Kingdom M&S Full time**All the details** Customer Assistant - Foods - Lancaster Work Pattern, Sunday 09:30 - 18:30 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our...