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Showroom Host

2 months ago

Bristol City Centre, United Kingdom Sytner Full time
About the role

Mercedes-Benz of Bristol is looking for a friendly and enthusiastic Showroom Host to join our fantastic Welcome team

As a Mercedes-Benz Showroom Host, you will be able to share your passion for our brand every day and immerse customers in the world of Mercedes-Benz

You will be creating a fantastic customer experience, building rapport and ensuring every customer visit is to a premium standard relative to the brand of Mercedes-Benz. You will attend to customers swiftly with information and updates; and create a welcoming, hospitable experience which can include providing refreshments and lunch.

This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

About You

You will be the first impression for our clients and guests - so a warm and cheerful disposition with an ability to efficiently resolve any queries is essential. You will also help proactively manage the experience of whoever visits our showroom so that each customer and guest feel that they have had uniquely personal and bespoke service.

To provide the best service to our customers we'll need someone who is: a proactive communicator with our management and dealership teams, innovative in your approach to creating experiences and someone who will use their own initiative where they think it will delight a customer. You will also need to collate customer knowledge and anticipate their needs, to back this up, excellent organisational and preparation skills are required coupled with a genuine passion for detail.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work
At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please click here .

Unsure? Read on...

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.