Client Advisor
3 days ago
We are looking for a Client Advisor to join our busy Risk Management team of experienced professionals based in Norwich. We require the successful candidate to work within a highly-skilled team of Client Advisors and Client Executives in order to manage instructions for our portfolio of large clients within risk management.
What can you expect?
There are over 30 dedicated people within the team (20 Client Advisors and 10 Client Executives)
The role will provide you with opportunities to learn from colleagues with high levels of expertise and experience as they train and support you.
The advantages of this role are that it will give you exposure to major multinational clients and the opportunity to progress to becoming the clientâs main point of contact.Â
Helping to maintain and build strong relationships with our clients is part of the reason we are successful. As this role will involve working on a portfolio of multinational clients, it may require some travel.
What you will be rewarded with?
Competitive Benefits Package including: 27 days annual leave, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.
We will rely on you to:
Produce annual renewal timetable for each Client
Obtain claims reports from colleagues
Prepare market presentations and contracts ensure renewal strategy is reflected
Draft client renewal reports and registers of insurance
Manage premium billing, collections and settlements in liaison with relevant departments
Assist with day to day client insurance and risk queries
Assist in mid-term changes to risk
Assist in placement of Insurance programme
Attend Insurer / Client meetings as requested
Assist in the preparation of reports on specific projects, as requested
Populate Marsh tracking systems
Being aware of the Clientâs business, business issues, insurance programmes and service plans
Liaise with the various departments within Marsh to provide Client service solutions
What you need to have:
Account Handling and/or Client Advisory experience within Commercial and/or Corporate Insurance clients
Strong written and verbal communication skills as the role involved direct client contact
Keen to advance through insurance qualifications
Strong attention to detail and administrative skills
What makes you stand out:
Solid account handling experience gained whilst supporting brokers/client advisers ideally within a diverse portfolio of products and industries
Corporate Insurance preferred although Commercial Insurance is also of interest
Resilience, ambitious, happy to face clients and/or client facing stakeholders.
CII qualified although not compulsory
About Marsh
Marsh is the worldâs leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, religion, sexual orientation, gender identity or any other characteristic protected by applicable law.
We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at TAUK@mmc.com to discuss any specific needs.
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