Payments Implementations

1 month ago

Bournemouth, United Kingdom JPMorgan Chase & Co. Full time

This role resides within the Payments Implementations organization and is accountable for supporting the effective execution of the firm wide operational risk and control framework across the Payments Implementations business. Specifically, the position provides support to the Implementations teams on matters related to operational risk management, CORE, issue management, risk event management, risk reporting, and audit/exam preparedness.

This position requires a strong knowledge and background in risk and controls management as well as familiarity with regulatory, risk management, and/or audit best practices. You will be expected to collaborate effectively and orchestrate action across risk and control peer groups around the globe.

You will be expected to utilize the firm wide oversight and control framework and protocols for strengthening the Payments Implementations control environment, while serving as a risk and control Manager to the Implementations staff.

Job responsibilities

  • Coordinate with the regional Implementations Business Control Managers and lead control-oriented initiatives on behalf of Implementations - as well as Build and manage relationships across a broad range of regional Payments business staff and managers
  • Oversee resources supporting the implementation and execution of the CORE Program including process mapping and optimization, risk identification, control design reviews, and assessing control testing results
  • Oversee and execute issue management control protocols, ensuring Implementations owned control issues (regulatory, audit, compliance identified, and self-identified) are effectively subjected to in-depth root cause analysis and sustainably resolved
  • Run the cross functional triage of risk events, loss events, and data breach events reviewing root cause, and propose effective and sustainable remediation that helps avoid reoccurrence
  • Present risk and control related concepts, analysis, and deliverables to Payments business staff and managers - and provide related guidance and supervision to junior risk and control staff
  • Supervise Implementations participation in, and successful execution of, programs such as IAS, BCP/DR, UTs, BOTs, TPO, and participate in relevant control forums
  • Coordinate / assist in the timely and appropriate update of Implementations procedures documents in support of their alignment with an effectively managed control environment

Required qualifications, capabilities, and skills

  • Extensive experience in risk, compliance, audit, or operational risk with a deep understanding of risk and control management, RCSA frameworks, issue management protocols, risk event management protocols, and risk governance practices
  • Knowledge of Payments business products, processes, and best practices
  • Previous management, team lead, or staff supervision experience
  • Exhibited experience and success operating autonomously in a complex organization
  • Individual must have a strong control orientation with excellent communication skills to effectively engage and collaborate across the global Payments business and relevant support functions - and all three lines of defense
  • The candidate must be detail-oriented, organized, entrepreneurial, articulate, and willing to take responsibility

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