Account Operations Executive
1 month ago
Weâre TD SYNNEX, a leading IT distributor and solutions aggregator for the IT ecosystem.
Weâre 23,000 of the IT industryâs best and brightest, who share an unwavering passion for bringing compelling technology products, services and solutions to the world. Weâre an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities.
At our core, weâre a company that cares. We care about our partners, our co-workers, our investors and the world around us. And weâre committed to being a diverse, inclusive employer of choice and a good corporate citizen.
Job Purpose: ÂProvide an excellent customer experience through full ownership of all sales administrative tasks including the accurate and timely processing of sales orders and directly interacting with Customers, Account Managers, Business Development team & any relevant internal departments. This is a great entry-level position to kickstart your career with the world's leading distributor of IT-solutions
Responsibilities:Ownership of any customer related administration including the use of Portals, customer feeds and back order management
Ensure all orders/ amendments/ reports are actioned within agreed SLAâs, providing an exceptional level of service to the customer
Develop strong and professional relationships with Customers, Account Managers & any relevant internal departments
Take responsibility for ensuring any escalations are dealt with in a timely and effective manner
Take on any other duties as requested by their line manager to support the sales function to achieve agreed KPIâs
Strong attention to detail
Process driven & results orientated
Customer focused
Excellent organization skills
Effective time management and prioritizing skills
Numerate
Excellent telephone manner
Excellent communication skills in English
Excellent customer relations skills
SAP R3 (preferable, not required)
Working knowledge of Word, Excel, Outlook
What's On Offer:
Our employees tell us TD SYNNEX is a great place to work due to the strong team environments, the family feel to the organisation, the flexibility available and the caring and supportive nature of our managers and colleagues. We all pitch in to assist others as needed
We also offer great learning opportunities to grow professionally and personally through dedicated learning platforms, focused development plans and from your colleagues.
We value Diversity, Equity and Inclusion and have an established team to focus on a range of programs to assist those from diverse backgrounds whether age, gender or other factors to thrive in our workplace. TD SYNNEX is ranked No. 64 on the Fortune 500® and named one of Fortuneâs âWorldâs Most Admired Companiesâ for 10 consecutive years.
Interested to learn more? We look forward to hearing from you soon
#LI-JZ1
#LI-HYBRID
Donât meet every single requirement? Apply anyway.
At TD SYNNEX, weâre proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If youâre excited about working for our company and believe youâre a good fit for this role, we encourage you to apply. You may be exactly the person weâre looking for
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