Commercial Risk Claims Leader

Found in: Jooble UK C2 - 2 weeks ago


South East London, United Kingdom Aon Full time
Commercial Risk Claims Leader UK We’re hiring Aon are currently recruiting a Chief Claims Officer (UK) to join our team in London. The

Chief Claims Officer (UK) will be primarily responsible for delivering claims services and outcomes to clients of our London branch network business units.

The Chief

Claims Officer (UK) will manage all UK based claims colleagues and will play a key role in devleoping and implementing strategy, escalation of key client issues and engagement with insurers. This is a leadership role with participation in our Global Claims

Leadership Team and UK Leadership Teams as well as in relevant Risk Committees. About Aon Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce

volatility and improve performance. Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria. Senior Manager The FCA's Senior Managers & Certification Regime (SM&CR) applies to Aon from December 2019 and this role is subject to the relevant requirements of the Regime. The primary aim of SM&CR is to drive individual accountability for all roles within the Financial

Services Sector. Aon must ensure those in senior roles, with the potential to cause significant harm to customers and the business of the firm, are deemed to be fit and proper at all times and also to ensure everyone working in the sector adheres to a set

of Conduct Rules and are held to account where they do not meet the right standards of behaviour. About the Role Your impact as a Commercial Risk Claims Leader UK: Represent the region as a member of Global Claims Leadership Team Represent claims as a member of Global Broking Center Leadership Team Represent claims as a member of Commercial Risk Regional Leadership Team Sponsorship of all relevant elements of the firm’s claims infrastructure, including global platform / Claims Resolution Platform Engage as a point of senior level escalation to the benefit of clients on specific complex claims and / or portfolio performance issues with carriers, third party administrators and others Contribute to claims innovation and service model enhancement, including through leverage of ABS Contribute to new business and growth by articulating the value and differentiation of Aon’s claims approach and results, and by sponsorship of pricing and client service agreement strategies Lead the talent agenda for claims within the region, including career development, performance assessment, succession planning and recruitment Ensure engagement with Commercial Risk claims leaders in other geographies and business units to bring the full benefit of Aon’s claims team to clients Actively engage in claims related carrier management activity and fully lead regional engagement in adjuster, law firm and other vendor relationship management Specific oversight of claims services for, and opportunities with, Enterprise Clients Involvement in Risk Committee activities to assist in the mitigation of risk to the firm, specifically providing lessons learned and related to insights to inform stakeholders of the need for improvement and / or clarification in working processes, policy

wordings etc. Representation of Aon as a claims leader in the industry through Committee, Advisory Board and other memberships, and through speaking / publication engagements Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely

affect the business, interests or reputation of any Group Company. About you Your knowledge and expertise: Extensive claims expertise Strong leadership skills and experience Strong influencer & communicator across all levels of the organization Ability to discuss and engage the client c-suite level Execution capability, consistent track record of business development and delivery Creative innovative problem solver able to translate strategic concepts into solid business executable growth opportunities Business knowledge and competence based on extensive claims insurance broking industry experience Upbeat and positive, trusted, and respected, credible with internal and external partners Consistent track record of implementing initiatives to improve business performance and in developing and sharing standard methodology Hardworking leader with strong relationship and empathy building skills who can sell reasons for change to a diverse range of customers Upholds and demonstrates leadership values Excellent networking and relationship building skills Salary and Benefits This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday. We also

offer tremendous potential with a growing worldwide organisation. Our Colleague Experience Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity,

and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience. We’re happy to talk flexible working. If you need to flex your working pattern, Aon offers flexible and agile working policies and we’re happy to discuss options with you upon application. 2530603

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