Head of Digital Programme Management Office

1 month ago


Gloucester Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

The applicant will be data-driven and benefit focussed, with experience of leading and developing high performing teams. Focus will be on how to develop programme and project managers to become the best they can be, and support them by managing escalations to help remove barriers to their success in delivery.


They will have the experience and ability to be collaborative workers, building great relationships with all key stakeholders across the local system and supervise delivery the programmes of digital improvement work. They will have a focus on the importance of governance and assurance across all projects, with a view to delivery of benefits from the digital programmes.


The post holder will have extensive programme and project management skills and experience, and will be responsible for direct management of members of the Digital Programme Delivery Team. The role involves assuring delivery of the Digital portfolio against standardised planning and processes.


The programmes of work include (and are not limited to) EPR, Cyber, Infrastructure, Clinical Systems Optimisation and Apps, and Business Intelligence. The responsibilities include being responsible for managing Programme Leads, reporting, and quality of programme information and direct programme management activities on specified workstreams.
Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.
Mentor and coach junior staff


Maintain knowledge of the latest thinking and best-practice application of technical solutions and other related fields elsewhere in the UK.


Manage Programme Leads to manage project risks, and support risk clarification and mitigation processes


Ensure all projects are in line with and contribute to the divisions and Trust's wider priorities and strategy.


Provide escalation, reporting, governance, oversight and support frameworks throughout project delivery to ensure projects are able to remain on track and deliver the maximum value.


Deputise for Senior Leads and/or CDIO as required


Promote a collaborative approach to engage clinicians and other staff in delivery of digital change programmes


Liaise with local ICS partners to develop local digital strategies.


Planning and Organisation


Identify interdependencies, manage risks, model the potential impacts on the wider organisation, determine resource requirements and build in contingency where required.


Lead an overall programme structure for transformation that ensures coordination across different activities, defines programme milestones and reports on the delivery of objectives


Lead the strategic programme planning process, delivery of priorities and management of consequential adjustments to activities.


Lead the development of a business case for digital interventions that need investment


Manage the planning and organisation of own workload, providing direction to project and direct team members.


Programme Delivery and Management:


Supervise day-to-day management of the digital Programmes.


Ensure the development of effective project plans to deliver the required changes in processes, technology, behaviours, etc.


Negotiate and agree with others how to put in place sufficient support to ensure that programmes and projects are delivered successfully.


Initialise projects including participation in writing of business cases and other project documentation including standard project documentation templates. The post holder will ensure effective engagement from digital, BI and finance colleagues to ensure system benefits and savings are quantified and evidenced.


Use well developed skills to build positive and collaborative relationships within Transformation Team, and with partners in the ICS.


Build and maintain an effective annual communication plan, in conjunction with digital and Trust communications teams, to ensure that all stakeholders are fully informed and engaged in any relevant and significant changes the programmes deliver


Financial and Physical Resources


Ensure resources are allocated to projects so there are sufficient to deliver each programme efficiently and effectively.


Negotiate and secure appropriate resources (people and funding) to ensure successful outcomes from work stream projects.


Organise and manage resources to ensure projects are delivered on time.


Ensure that necessary physical resources committed to the projects are made available to the project as agreed.


Establish and implement a performance management process for all program staff.


A track record of delivering successful digital programmes to time with lasting impact and managing large budgets
Experience of leading and developing an effective Programme Management Office
Extensive experience of scoping, designing, implementing and evaluating complex transformational change projects

Ability to identify and manage risk and exploit opportunities
Extensive experience in writing reports, business cases, including financials, cost/benefit analysis
Able to think strategically and evaluate the long- term impact of proposals

Gloucestershire Hospitals NHS Foundation Trust



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