Shift Lead Analyst

2 weeks ago


Swindon, United Kingdom Nationwide Building Society Full time

Our DBAs, play a key role in supporting and optimising our existing systems, as well as helping to shape our team's strategy and direction. You will be an experienced database system administrator, equally at home carrying out day to day support tasks, providing leadership and guidance to the other team members or helping to ensure that new systems are delivered to our agreed standards.
Database technology forms the backbone of many of our critical platforms across Nationwide, such as our Internet Bank, Payments, and Mortgage services. In line with our Technology Strategy, the DB estate, encompassing SQL, Oracle, Mongo & Cassandra, will expand further in both scope and scale over the next few years. This role is in the IT Support team who provide operational support to our Production Database Platforms as well as consultancy to projects looking to implement new databases or migrate some of our end of service life platforms onto supported technology.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, at one of our offices. You can also find out more about our approach to hybrid working here .

Leading and contributing to all aspects of database administration, with patching, backups, support & performance tuning playing a key part. Mentoring and developing the skills of junior technical staff with a view to shifting 2nd line support to our 24x7 operations team. Finally, you’ll also be part of an out of hours on-call support rota.

Ability to troubleshoot utilising Windows event logs, SQL logs and cluster logs.
Windows AG and FCI clustering support and troubleshooting experience.
Skilled in Database Audit and Security Processes.
Experience of working within an ITIL framework.
Comfortable with performance tuning using queryplans, indexing, DB design etc.
Experienced in reviewing and approving SQL design documentation.
Experience with SSIS and SSRS would be beneficial.

It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
Life assurance worth 8x your salary
A great selection of additional benefits through our salary sacrifice scheme
Access to an annual performance related bonus
Access to training to help you develop and progress your career



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