Operations Assistants

1 month ago


Knutsford Cheshire, United Kingdom 808 Group Full time

Based in the office Monday - Friday in beautiful Knutsford location. We are seeking a highly organised and detail-oriented individual to join the team as a Senior Administrator/ Claims Handler for a market leading Claims Management Company.

Assess claims submitted by consumers regarding unaffordable lending practices.


~ Review documentation provided by claimants, including loan agreements, financial statements, and correspondence with lenders.


~ Conduct thorough investigations into the circumstances surrounding each claim.


~ Gather evidence from multiple sources to support claim assessment.


~ Liaise with claimants, financial institutions, and regulatory bodies.


~ Provide clear and concise communication to claimants regarding the status of their claims.


~ Work collaboratively with internal teams to determine appropriate resolutions for validated claims.


~ Ensure timely and fair resolution of claims while balancing the interests of both claimants and financial institutions.



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