Billing Support Administrator

Title: Billing Support Assistant Location: The Billing Support Assistant provides essential administrative and operational support to the Billing Manager and the wider Billing Team. This role plays a key part in ensuring the smooth and timely preparation of client invoices, maintaining accurate billing records, and supporting compliance with client and firm requirements. The Billing Support Assistant contributes to the overall efficiency and effectiveness of the firm’s billing processes.

Billing Administration
Maintain accurate billing records and support WIP management to meet budgets and deadlines.

E-Billing & Systems
Upload invoices to client e-billing platforms and monitor for issues.
Assist with data entry and updates in finance and billing systems.

Ensure billing files are accurate and compliant with firm policies.
Support audit preparation and monitor adherence to client billing guidelines.

Stakeholder Support
Respond to routine billing queries from internal teams.
Liaise with Credit Control to support collections processes.

Identify opportunities to improve billing workflows.
Participate in training to enhance knowledge of billing systems and processes.

You’re methodical in your approach to planning and problem-solving, using established systems and processes to manage day-to-day challenges and meet deadlines.
Your analytical mindset enables you to collect, validate, and process data under direction, producing accurate reports using standard tools and methods to support informed decision-making.

You’re comfortable working as part of a project team, contributing to improvement initiatives and supporting wider workstreams. You consistently adhere to firm policies, procedures, and operating standards, demonstrating a strong awareness of risk and compliance.
Finally, you bring solid technical knowledge to your role, applying specialist processes, systems, and tools daily to deliver high-quality outcomes.


Previous experience in an administrative or finance support role.
Proficiency in Microsoft Office, particularly Excel.

Experience in a legal or professional services environment.
Familiarity with billing or finance systems.
Knowledge of financial principles and accounting practices.
Understanding of e-billing platforms and client billing requirements.

HGF Limited is one of Europe’s largest intellectual property specialist firms offering a fully integrated IP solution, bringing over 200 Patent Attorneys, Trade Mark Attorneys and IP Solicitors together to provide a full-service IP solution.

With 25 offices across the UK, Ireland, Germany, Netherlands, France, Switzerland & Austria, HGF’s Patent and Trade Mark Attorneys provide specialist technical and legal advice to blue chip organisations and small to medium businesses across the world. Many of our clients are household names and the work HGF does allows them to protect and exploit their inventions, new products and branding.

HGF takes a transparent and merit-based approach to your career development and you will have the opportunity to shape your long-term progression.
We’re a firm with a focus on DEI (Diversity, Equality and Inclusion), with a staff led DEI Focus Group, affinity networks and a DEI Board sponsor
As a business we have a dedicated Learning and Development team focused on career long development of your skills along with a digital learning platform covering a wide range of content
Benefits including our award winning enhanced parental leave policy, 27 days holiday, bonus scheme and flexible working

We invest in our people and offer appropriate coaching and training to assist with development and learning. We promote a healthy work-life balance. We pursue excellence in all our individual roles resulting in outstanding legal and technical advice for our clients. We work with our clients to protect their interests, and with each other as a mutually supporting firm. We value, appreciate and listen to others, regardless of role, recognising each individual’s particular blend of talent, skill and experience. We continually improve our services and processes through understanding, creativity, and investment.