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2 months ago
Hours/Rota:
40 hrs per week over 5 days, 3 week rolling rota. Monday - Friday 9am - 6pm working 1 Saturday in 3. A pivotal member of the front of house team, ensuring that Residents receive an excellent service, the building is maintained and managed efficiently to the standard and to assist in the prompt letting of the properties at the respective site.
Previous experience working in organisations providing market rental properties, travel & tourism or hospitality is essential
* Previous leasing experience is essential
* Strong experience working at business/private events would be beneficial
* Deliver the expected customer service strategy and standards.
* Conducting viewings and support with lettings journey
* Manage in-bound leads using Salesforce, and ensure prospective customers are kept in contact with available properties
* Provide effective feedback to lettings managers with customer feedback via Salesforce