Service Desk Analyst

7 days ago


Warrington Cheshire, United Kingdom DCS Technology Full time

A leading Metals company looking for a 1st line IT Technician / Service Desk Analyst role to provide 1st line hands on support to over 4000 user base. You will act as first point of contact for users seeking technical assistance via phone, email, or ticketing system and escalate more complex issues to higher-level support teams or relevant departments as necessary

You will be familiar with

  • Windows and MacOS operating systems
  • Office 365 and its cloud services (OneDrive, Sharepoint)
  • Experience with Active Directory/Azure AD
  • Knowledge of Intune including MDM solution
  • Understanding of network fundamentals (LAN, WAN, DNS DHCP, VPN etc.)
  • Experience with hardware builds and support (Laptops, desktops, printers, mobile devices, etc.)

This role is office based (just near IKEA) and will include working on Saturday , with additional pay, once a month


  • Service Desk Analyst

    4 hours ago


    warrington, cheshire, United Kingdom DCS Technology Full time

    Job Description A leading Metals company looking for a 1st line IT Technician / Service Desk Analyst role to provide 1st line hands on support to over 4000 user base. You will act as first point of contact for users seeking technical assistance via phone, email, or ticketing system and escalate more complex issues to higher-level support teams or relevant...


  • Chester, Cheshire, United Kingdom Adecco Full time

    Job Title: Service Desk Analyst - German Speaking Location: Chester Remuneration: Competitive salary Contract Details: Rolling 12 months Working Pattern: Full Time Are you a fluent German speaker with a passion for providing exceptional customer service? Our client, a global organisation, is seeking a Service Desk Analyst to join their dynamic...


  • Chester, Cheshire, United Kingdom Adecco Full time

    Job Title: Service Desk Analyst - German Speaking Location: Chester Remuneration: Competitive salary Contract Details: Rolling 12 months Working Pattern: Full Time Are you a fluent German speaker with a passion for providing exceptional customer service? Our client, a global organisation, is seeking a Service Desk Analyst to join their dynamic...


  • Warrington, United Kingdom Stack Digital Full time

    Job Title: Service Desk, Request Management Analyst Location: Warrington, UK (Rotational shift) Department/Practice: IT Infrastructure Day rate - £500 Job Purpose and Primary Objectives Candidate must be SC Cleared . The IT Service Desk and Request Management Analyst will act as the first point of contact for providing technical support to...

  • Service Desk Analyst

    3 weeks ago


    Chester, Cheshire, United Kingdom The Adecco Group Full time

    Job title : Service Desk Analyst Location: Chester Duration: 12 months My high-profile banking client are recruiting for a Service Desk Analyst. The role is a Hybrid role which will require the candidate to work on site 4 days a week and 1 day from home. The role will be a 12-month contract position. Description: Providing first line support for the...

  • Service Desk Analyst

    1 month ago


    Warrington, United Kingdom CV-Library Full time

    A leading Metals company looking for a 1st line IT Technician / Service Desk Analyst role to provide 1st line hands on support to over 4000 user base. You will act as first point of contact for users seeking technical assistance via phone, email, or ticketing system and escalate more complex issues to higher-level support teams or relevant departments as...

  • Service Desk Analyst

    4 weeks ago


    Warrington, United Kingdom DCS Technology Full time

    Job Description A leading Metals company looking for a 1st line IT Technician / Service Desk Analyst role to provide 1st line hands on support to over 4000 user base. You will act as first point of contact for users seeking technical assistance via phone, email, or ticketing system and escalate more complex issues to higher-level support teams or relevant...


  • Warrington, United Kingdom DCS Technology Full time

    A leading Metals company looking for a 1st line IT Technician / Service Desk Analyst role to provide 1st line hands on support to over 4000 user base. You will act as first point of contact for users seeking technical assistance via phone, email, or ticketing system and escalate more complex issues to higher-level support teams or relevant departments as...

  • Service Desk Analyst

    4 weeks ago


    Warrington, United Kingdom DCS Technology Full time

    A leading Metals company looking for a 1st line IT Technician / Service Desk Analyst role to provide 1st line hands on support to over 4000 user base. You will act as first point of contact for users seeking technical assistance via phone, email, or ticketing system and escalate more complex issues to higher-level support teams or relevant departments as...

  • Service Desk Analyst

    4 weeks ago


    Warrington, United Kingdom DCS Technology Full time

    A leading Metals company looking for a 1st line IT Technician / Service Desk Analyst role to provide 1st line hands on support to over 4000 user base. You will act as first point of contact for users seeking technical assistance via phone, email, or ticketing system and escalate more complex issues to higher-level support teams or relevant departments as...

  • Service Desk Analyst

    4 weeks ago


    Warrington, United Kingdom DCS Technology Full time

    A leading Metals company looking for a 1st line IT Technician / Service Desk Analyst role to provide 1st line hands on support to over 4000 user base. You will act as first point of contact for users seeking technical assistance via phone, email, or ticketing system and escalate more complex issues to higher-level support teams or relevant departments as...

  • Service Desk Analyst

    3 weeks ago


    Warrington, United Kingdom DCS Technology Full time

    A leading Metals company looking for a 1st line IT Technician / Service Desk Analyst role to provide 1st line hands on support to over 4000 user base. You will act as first point of contact for users seeking technical assistance via phone, email, or ticketing system and escalate more complex issues to higher-level support teams or relevant departments as...


  • Warrington, Cheshire, United Kingdom DCS Technology Full time

    A leading Metals company looking for a 1st line IT Technician / Service Desk Analyst role to provide 1st line hands on support to over 4000 user base. You will act as first point of contact for users seeking technical assistance via phone, email, or ticketing system and escalate more complex issues to higher-level support teams or relevant departments...


  • Warrington, Cheshire, United Kingdom DCS Technology Full time

    A leading Metals company looking for a 1st line IT Technician / Service Desk Analyst role to provide 1st line hands on support to over 4000 user base. You will act as first point of contact for users seeking technical assistance via phone, email, or ticketing system and escalate more complex issues to higher-level support teams or relevant departments...

  • Service Desk Analyst

    4 weeks ago


    Warrington, UK, Cheshire, United Kingdom DCS Technology Full time

    A leading Metals company looking for a 1st line IT Technician / Service Desk Analyst role to provide 1st line hands on support to over 4000 user base. You will act as first point of contact for users seeking technical assistance via phone, email, or ticketing system and escalate more complex issues to higher-level support teams or relevant departments as...


  • Chester, Cheshire, United Kingdom Adecco Full time

    Job Title: Service Desk Analyst - German Speaking Location: Chester Remuneration: Competitive salary Contract Details: Full Time Are you a fluent German speaker with a passion for providing exceptional customer service? Our client, a global organisation, is seeking a Service Desk Analyst to join their dynamic team in Chester. As a member of the...


  • Chester, Cheshire, United Kingdom Adecco Full time

    Job Title: Service Desk Analyst - German Speaking Location: Chester Remuneration: Competitive salary Contract Details: Full Time Are you a fluent German speaker with a passion for providing exceptional customer service? Our client, a global organisation, is seeking a Service Desk Analyst to join their dynamic team in Chester. As a member of the...


  • Warrington, United Kingdom Stack Digital Full time

    Job Title: Service Desk, Request Management Analyst Location: Warrington, UK (Rotational shift) Department/Practice: IT Infrastructure Day rate - £500 Job Purpose and Primary Objectives Candidate must be SC Cleared . The IT Service Desk and Request Management Analyst will act as the first point of contact for providing technical support...


  • Warrington, United Kingdom Stack Digital Full time

    Job Title: Service Desk, Request Management AnalystLocation: Warrington, UK (Rotational shift)Department/Practice: IT InfrastructureDay rate - £500Job Purpose and Primary ObjectivesCandidate must be SC Cleared. The IT Service Desk and Request Management Analyst will act as the first point of contact for providing technical support to designated users. This...


  • Warrington, United Kingdom Stack Digital Full time

    Job Title: Service Desk, Request Management AnalystLocation: Warrington, UK (Rotational shift)Department/Practice: IT InfrastructureDay rate - £500Job Purpose and Primary ObjectivesCandidate must be SC Cleared. The IT Service Desk and Request Management Analyst will act as the first point of contact for providing technical support to designated users. This...