IT Administrator Service Desk

2 weeks ago


Aberdeen, United Kingdom Fintech Recruitment Solutions Full time

Working closely with the CIO of this international energy business, this newly created role will see you provide ongoing IFS system administration and support to a number of users in different locations
Closely collaborate with contractors, vendors, and development teams to find solutions for some problems that can't be fixed internally.
Support the management of master data.
Meet all Service Level Agreements and react quickly to end user and management demands.
Examine software programme problems and choose the best line of action to enhance functionalities.
Assist end customers around-the-clock in collaboration with an outside service desk.
Oversee the testing, installation, and assessment of new and updated software components.
Communicate with the software providers about any problems maintaining or fixing bugs in the programme.
Take part in regular meetings about key IT operational systems and the ERP system.


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