Reception Manager

Found in: Jooble UK C2 - 2 weeks ago


Bexley Greater London, United Kingdom Big Easy Full time
Reception Manager Salary £50K plus 20% bonus performance based. Our biggest restaurant (so far), Big Easy Canary Wharf brings our laid-back Bar.B.Q style to the famous skyscrapers of Londons business district, complete with live music, home-style cooking and

of course

plenty of fresh East Coast lobster. Our spectacular 150-seat sun-drenched terrace is a rare alfresco space in Canary Wharf, open year-round . We are looking for an experienced Reception Manager to oversee the smooth running of our reception desk with excellent customer service skills and the ability to lead a team to deliver the ultimate guest experience from arrival to departure. The reception team is the face of the restaurant, taking care of all arriving guests, ensuring smooth and efficient seating whilst creating a journey of excellence and not a destination. A proven track record in a similar role with the ability to inspire and motivate a team, ideally gained in a similar restaurant or hotel sector. Support the seamless running of the high-paced restaurant, by assisting the team to provide a highly efficient, smooth, and personalised service in line with the standards and with the flawless guest experience in mind. Highly motivated and pro-active; act with professionalism and positivity in all interactions. Exceptional interpersonal and communication skills, with the ability to interact confidently with guests, and colleagues at all levels. Strong organisational and multitasking abilities, with a keen attention to detail and a proactive approach to problem-solving. Coordinate with various departments to ensure smooth communication and collaboration across the Restaurant. Experience in managing a team, conducting continuous training, and development of the department. Proficiency with SevenRooms and OpenTable, knowledge of Fork, Tripleseat is desired not essential. Due to the high volume of applications, we aren't always able to provide feedback, if you do not hear from us in 10 days, please assume you have not been successful. However, don't hesitate to get in touch

TPBN1_UKCT

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