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Senior ServiceNow Technical Consultant

4 weeks ago

City of London Greater London, United Kingdom UP3 - ServiceNow Elite partner Full time

UP3 is a dedicated ServiceNow Managed Service provider, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals.

We have a wealth of experience working both as customers of ServiceNow and as specialist consultants and have delivered solutions spanning nearly every aspect of the platform. We are looking for experienced ServiceNow Technical Consultants with a passion for driving an excellent customer experience, who can thrive in a rapidly growing, dynamic business with a huge emphasis on collaborating with our clients to help them deliver exceptional service.

You will be responsible for producing development and providing consultancy in line with UP3’s core values, best practices and standards and staying current with the latest ServiceNow capabilities and technology. You’ll be working closely with the Customer Engagement team and directly with customers to deliver high quality work that really drives value and encourages a wide adoption within the customer organisation.

This would suit someone who is a ServiceNow enthusiast and enjoys working with like-minded individuals. No-one is above making the tea or watering the plants.
Ensure the work and solutions delivered adheres to the relevant coding and design standards
Work closely with engagement managers to deliver in an agile methodology
Report technical issues which may cause delays to the project
Assist with system testing and UAT
Provide technical consultancy to customers on the ServiceNow eco-system
Become a Subject Matter Expert in multiple areas of the ServiceNow platform
Stay up to date on the latest ServiceNow features and application
Experience of performing a technical role within the ServiceNow eco-system
Knowledge of multiple ServiceNow applications across the platform
A track record of delivering quality work to defined timescales to a range of different customers
A sound knowledge of ServiceNow platform features and capabilities, including integrations
Possess the ability to produce high quality technical documentation
Delivering work using agile methodologies
Hold a minimum ServiceNow Accreditations of System Administrator, with Certified Implementation Specialist preferable

Career development and progression – we invest in our people and actively promote from within.
We’ve honed our craft having been with ServiceNow since the early days, going on to set up UP3 in 2016.
Best in class tech stack, tools and training. We have a fantastic office at The Ministry in Central London and offer hybrid working with 2-3 days a week in the office.

Maternity and Parental Leave

We offer an enhanced maternity and parental leave package. For maternity and adoption, we will provide you with 16 weeks full pay, followed by 23 weeks Statutory Maternity Pay (SMP). And for Paternity and other Parental leave, you’ll receive 4 weeks of full pay. Flexible Working

We know people thrive when they’re given the opportunity to strike the right balance between their work and their personal life, so we offer flexible working arrangements so that you can do your best work, without compromising.
We embrace hybrid working, so you can split your time between home and our offices in The Ministry, SE1. We offer a £250 allowance to ensure your home office is set up with everything you need.

~ Excellent Bupa health insurance and Bupa level 3 dental cover
~25 days holiday increasing based on length of service
~ Company pension (after 3 months’ service)
~ A Death-in-Service Life Insurance policy which would pay out 4X your salary
~ Sports and Social Club – recent events include Dungeons & Dragons night, wine tasting, Junkyard golf and Gourmaze tasty treasure hunt