ServiceNow Senior Technical Consultant

2 weeks ago


London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time

Job DescriptionThe ServiceNow Senior Technical Consultant plays a central role in designing, configuring, and delivering high-quality ServiceNow solutions that drive measurable business value. This position requires strong technical expertise, a consultative mindset, and the ability to translate business requirements into scalable, best practice-aligned ServiceNow implementations. The consultant works collaboratively with engagement managers, architects, and customer stakeholders to ensure successful end-to-end delivery across multiple concurrent projects. Key Responsibilities:Solution Design and Technical LeadershipLead technical design and configuration activities across one or more ServiceNow engagements. Translate customer requirements into robust, scalable, and maintainable ServiceNow solutions. Own the creation of technical designs, solution documentation, configuration specifications, and interface details. Ensure alignment to ServiceNow best practice, Konversational standards, and the NowCreate delivery methodology. Provide technical oversight across build, test, and deployment phases to ensure solution quality. Participate in technical governance, architectural reviews, sprint planning, and solution walkthroughs. Platform Configuration and Build QualityConfigure...



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