Monitoring Officer

5 days ago


Birmingham, United Kingdom Venn Group Full time

We are recruiting for a Soft Facilities Monitoring Officer in the West Midlands: (This is a 12 Month FTC)
We are recruiting for a Soft Facilities Monitoring Officer to oversee the quality and compliance of Soft Facilities Management (FM) services, including cleaning, catering, pest control, and security, under the organisations PFI contract. cleaning, catering, pest control, security) for the Trust’s PFI contract
Coordinate and monitor service quality, ensuring compliance with national standards and improvement of service delivery
Manage KPI systems, performance metrics, and address escalated queries related to the PFI agreement
Ensure organisation-wide adherence to cleanliness and food safety standards
Create reports and action plans to enhance service quality, liaising with internal and external stakeholders
Degree or equivalent in Facilities Management (HNC Level or higher)
Proven ability to manage service contracts, audits, and performance evaluations
Knowledge of regulatory requirements and infection prevention control

com as soon as possible.
☎️



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