Infrastructure Engineer

Infrastructure Engineer • Fantastic opportunity for an experienced Infrastructure Engineer to join a fast-paced and technically driven Managed Service Provider delivering enterprise-grade infrastructure, cloud, and security solutions. • Full-time, permanent role based in London with hybrid working options and a competitive salary (DOE). • Immediate start available – professionals with strong experience in Microsoft infrastructure, virtualisation, and networking within an MSP environment are highly encouraged to apply. • To apply, please email oliver.light@searchability.com Who is the client? Our client is a well-established Managed Service Provider (MSP) supporting a diverse portfolio of creative and professional services businesses. With thousands of users and over a hundred client environments under management, they pride themselves on delivering secure, scalable, and innovative IT solutions. Their continued success is driven by technical excellence, teamwork, and a strong commitment to employee growth and learning. What will you be doing? This is a hands-on infrastructure engineering role ideal for someone who enjoys problem-solving, technical ownership, and delivering high-quality IT solutions. You’ll be responsible for supporting complex client environments, implementing infrastructure projects, and acting as a 3rd-line escalation point for technical issues. Key responsibilities include: • Providing advanced 3rd-line support and troubleshooting across servers, networks, and cloud platforms. • Configuring, installing, and managing Windows Server environments and virtualisation platforms (Hyper-V/VMware). • Implementing and maintaining enterprise-level backup solutions using Veeam. • Supporting cloud technologies such as Microsoft 365, Azure, and Google Workspace. • Managing network configurations including DNS, DHCP, VLANs, IP routing, and VPNs. • Assisting in infrastructure upgrades, migrations, and security deployments. • Producing detailed technical documentation and contributing to project delivery. • Acting as a technical escalation point and collaborating closely with senior engineers. What will you need?• Minimum 3+ years’ experience in IT infrastructure or 3rd-line support, ideally within an MSP. • Strong knowledge of Windows Server, Active Directory, DNS, DHCP, and Group Policy. • Hands-on experience with Hyper-V and/or VMware. • Expertise in Veeam Backup & Replication or similar DR solutions. • Strong networking knowledge (TCP/IP, VLANs, VPNs, routing protocols). • Experience with cloud-based platforms such as Microsoft 365, Google Workspace, or AWS. • Excellent troubleshooting, documentation, and client communication skills. What would be desirable?• Experience with Microsoft Intune, LucidLink, or Egnyte. • Familiarity with MDT imaging and endpoint protection tools (Defender, Sophos, Bitdefender). • Exposure to infrastructure migration or virtualisation projects. • Previous experience mentoring junior engineers or leading technical initiatives. Certifications (highly desirable): • Microsoft Certified (AZ-104, MS-102, or equivalent)• VMware VCP, CompTIA Network+/Security+, or similar vendor certifications The Package • Hybrid working with work-from-home Fridays and additional remote days available • 22 days’ annual leave + Bank Holidays (increasing with tenure)• Regular team events, social activities, and staff awards • Ongoing professional development and funded training opportunities To Apply… Please apply through this advert or send your CV directly to oliver.light@searchability.com By applying, you consent to your application being processed for this vacancy only. KEY SKILLS – Infrastructure Engineer, Solutions Engineer, MSP, 3rd Line Support, Windows Server, Hyper-V, VMware, Active Directory, DNS, DHCP, VLANs, VPNs, Veeam, Microsoft 365, Azure, Networking, Cloud, Technical Consultancy, IT Projects.