IT Support/Helpdesk/Service Desk/Desktop Support

3 weeks ago


Guildford Surrey, United Kingdom Baltic Apprenticeships Full time

This apprenticeship offers a fantastic opportunity to gain practical experience and essential skills in IT support while working within an educational environment.
This apprenticeship will provide comprehensive training in IT support and will lead to a nationally recognised qualification. Within this role you will provide first-line technical support to staff and students within the academies across the trust. Assist with troubleshooting and resolving IT issues, including hardware, software, and network problems. Support the maintenance and monitoring of IT infrastructure and so much more
delivered by our expert training team at Baltic Apprenticeships.
Manage print services and thorough understanding of network securities.
Gain full insight into user management using AD and Office 365
Install/manage the phone and wifi system
Log each ticket and helping manageme to analyse current/future network requirements.
Perform system health check and provide network information
Help update system hardware and network maintenance physically where needed.
Plan downtime and carry out system maintenance during downtime windows.
Full training and support will be provided by your workplace mentor and from the Baltic team.
Monday to Friday 8:00AM -5:00 PM
20 days annual leave plus Bank Holidays (Annual leave must be taken during school holidays only)
Local government pension scheme
Cycle to work scheme
Desired Qualities, Skills and Knowledge:
A can-do attitude and be confident to ask for help and guidance
Grade 5/C in GCSE English and Grade 4/C in GCSE Maths
Your Training with Baltic:
IT Support Technician.
Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted.



  • Guildford, United Kingdom Reflex Computer Recruitment Full time

    **1st Line IT Technical Support - 1st Line Microsoft Support Engineer - IT Service Desk Analyst - IT Helpdesk Engineer - Microsoft Azure Cloud Infrastructure Support - Cloud 1st Line Support Engineer - Windows Server, Windows 10, ITIL - O365, ActiveDirectory, Exchange, SCCM, ServiceNow - Public Cloud - Azure - Intune - salary to £30,000 + Benefits - Monday...


  • Guildford, United Kingdom Spectrum IT Recruitment Full time

    **Desktop Support Engineer** - **Guildford based office**: - **Chance to do a mix of 1st, 2nd & 3rd line**: - **Up to £38,000 + benefits** **You will be supporting**: - Virtual desktop environments (Citrix) - Azure Active Directory - Users, Groups, Permissions - Azure, Exchange, SharePoint, OneDrive, Skype for Business, MS Teams - Networking - Patch...


  • Guildford, United Kingdom Circle Recruitment Full time

    IT Desktop Support Engineer - Citrix - Guildford IT Desktop Support Technician with strong 2nd line IT support experience including Citrix, Azure AD and MS365, is required by a leading firm in Guildford. You must be somebody working at a good 2nd line IT support level, very good at troubleshooting, andbeing proactive in fixing problems, while wanting learn...


  • Camberley, Surrey, United Kingdom Telent Technology Services Limited Full time

    Service Desk Analyst Camberley office, Riverside Way, Surrey (Office based) Full time, Permanent Telent are looking for a Service Desk Analyst (Customer Service Desk Agent) to be a part of our growing IT Service Centre team in Camberley! Due to an increase of work and high demand of our Managed Services capabilities, we are in a great place to grow...


  • Guildford, Surrey, United Kingdom Jump IT Recruitment Full time

    1st/2nd line support, Incident Management, ITIL, Service Management, Service Desk, Help Desk We are looking for a great, capable customer- service focussed IT Service Desk Manager to join our client based in Surrey! To lead, manage and motivate a team of 4-6 1st/2nd service desk professionals a background in Service Desk / Help Desk management is needed,...


  • Guildford, Surrey, United Kingdom Jump IT Recruitment Full time

    1st/2nd line support, Incident Management, ITIL, Service Management, Service Desk, Help Desk We are looking for a great, capable customer- service focussed IT Service Desk Manager to join our client based in Surrey! To lead, manage and motivate a team of 4-6 1st/2nd service desk professionals a background in Service Desk / Help Desk management is needed,...


  • Guildford, United Kingdom Reflex Computer Recruitment Full time

    **Azure Support Engineer - Cloud Infrastructure Support - Azure Technical Support - 2nd Line Level Ms Systems Support Engineer - Second Line Support - Windows Server, Windows 10, Office 365, Active Directory, Exchange, SCCM, ServiceNow - Public Cloud - Azure - Intune - ITIL - Salary to £38,000pa + Excellent Ms training + Ms Qualifications and Company...


  • Guildford, Surrey, United Kingdom BCT Resourcing Full time €40,000

    2nd Line Service Desk Engineer Surrey £40,000 per annum Exciting opportunity for an innovative and ambitious 2nd Line Service Desk Engineer to join an award-winning financial services organisation. This role will play a pivotal part in providing end user support within the business, as a key member of the Service Desk Function, you will work...

  • Helpdesk Technician

    2 weeks ago


    Weybridge, Surrey, United Kingdom Education Support Professionals Ltd Full time

    Can you be the next Service Desk ‘champion’ at one of Surrey’s leading independent school ? Then we should talk ! ESP are delighted to be working again with St George’s College Weybridge as they search for a new member of their Service Desk team. This a key opportunity, for you, to make a significant impact. You will be joining a proud IT...


  • Guildford, United Kingdom Jump IT Recruitment Full time

    1st/2nd line support, Incident Management, ITIL, Service Management, Service Desk, Help Desk We are looking for a great, capable customer- service focussed IT Service Desk Manager to join our client based in Surrey! To lead, manage and motivate a team of 4-6 1st/2nd service desk professionals a background in Service Desk / Help Desk management is needed,...


  • Guildford, United Kingdom Jump IT Recruitment Full time

    1st/2nd line support, Incident Management, ITIL, Service Management, Service Desk, Help DeskWe are looking for a great, capable customer- service focussed IT Service Desk Manager to join our client based in Surrey!To lead, manage and motivate a team of 4-6 1st/2nd service desk professionals a background in Service Desk / Help Desk management is needed,...


  • Surrey, United Kingdom RELX Full time

    About the Role   As a Technical Support Specialist II, you will provide advanced technical assistance to resolve complex IT issues. Your role involves troubleshooting, analyzing, and resolving software and hardware problems to ensure seamless operations for end users. You will also contribute to the development and maintenance of support documentation....


  • Surrey, United Kingdom Resourcing Group Full time

    Job title: Helpdesk Administrator Hours: 8am-5pm - with potential to work from home 2 days a week when training is complete 3 month role with potential to go perm or extend **Helpdesk Administrator** **The Role** We have a temporary opportunity for an administrator to join our existing Help desk team, providing customer and administrative support to a...


  • Frimley, Surrey, United Kingdom Nsc Global Full time

    Overview NSC Global (Cisco Gold Partner) provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. NSC Global is a 20-year-old private company that delivers tailored solutions to over 50 of the world's leading multinational enterprises, outsourcers, and service...

  • Desktop Support

    1 month ago


    Guildford, United Kingdom Reed Full time

    IT Support - Desktop Support - 2nd line sought by an exciting enterprise business with offices in Guildford. You will work as part of a large team and support key business systems. **Knowledge, Skills and Experience**: - At least 1 years’ experience working within IT support - To have demonstrable knowledge of analytical and problem-solving approaches -...


  • Surrey, United Kingdom RELX Full time

    Technical Support Specialist II   Do you like solving problems?   Would you like to provide first-class guidance and support to the companies Users?   About the Business   LexisNexis® Risk Solutions provides customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics...


  • Surrey, United Kingdom LexisNexis Risk Solutions Full time

    Technical Support Specialist II   Do you like solving problems?   Would you like to provide first-class guidance and support to the companies Users?   About the Business   LexisNexis® Risk Solutions provides customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics...

  • Service Desk Engineer

    2 weeks ago


    Surrey, United Kingdom Gold Group Limited Full time

    2nd Line Service Desk Engineer Surrey Onsite Role x5 Days £35k-£40k + Benefits My client within financial services based in the Surrey area are recruiting for a 2nd Line Service Desk Engineer. As a 2nd Line Service Desk Engineer, you will be providing IT support to end users. Provide first response and analysis on incidents and follow through...

  • Service Desk Engineer

    2 weeks ago


    Surrey, United Kingdom Gold Group Limited Full time

    2nd Line Service Desk Engineer Surrey Onsite Role x5 Days £35k-£40k + Benefits My client within financial services based in the Surrey area are recruiting for a 2nd Line Service Desk Engineer. As a 2nd Line Service Desk Engineer, you will be providing IT support to end users.Provide first response and analysis on incidents and follow through resolution. ...

  • IT Support Engineer

    1 month ago


    Guildford, United Kingdom Professional Placement (Southern) Ltd Full time

    I am currently recruiting for a role for a company that has 3 offices and are seeking an IT support Engeineer to join the company to support the IT function. **Key Responsibilities are: - ** - Provide end-to-end technical support from first line to second-line issues and requests. - Assist with the building, imaging, configuration, maintenance, and repair...