Claims Adjuster

4 weeks ago


London, United Kingdom Gerrard White Consulting Full time

Do you want to work for a next-generation global specialty insurer? Our client is an underwriting company, distinguished by an exceptional team, agile technology, and a novel structure that combines Lloyd’s of London's strength with a global distribution network.

We are looking for a Claims Adjuster, Professional Liability, Financial Liability and Cyber. This position reports directly to the Claims Manager.

Key Responsibilities

  • Evaluate information on coverage, liability, and damages to determine the extent of exposure to the insured and company
  • Directly and closely monitor assignments to experts and defence counsel
  • Provide outstanding customer service and build longstanding relationships with insureds, brokers, and partners
  • Communicate coverage positions to insureds
  • Set and monitor reserves within authority
  • Report to reinsurers and other insurance partners
  • Support business leaders on an as-needed basis on claims and underwriting-related issues
  • Attendance at mediations and trials, as necessary

Skills, Experience and Education

  • A minimum of 2 years’ experience as claims adjuster in London market
  • Specific experience in handling financial lines and ideally some cyber claims
  • Knowledge of industry best practices and systems, including ECF
  • Strong relational skills, particularly in adverse or high-pressure situations
  • Ability to work independently
  • Experience of working with Lloyd’s/Lloyd’s certifications a plus
  • Excellent interpersonal communications and negotiation skills; ability to deal with customers and business partners in professional manner
  • Ability to make prompt, intelligent decisions based on detailed analysis of complex issues
  • Start-up nature of company necessitates willingness to adapt as needed to help team

We offer you

  • True entrepreneurial, fun and collaborative culture
  • Competitive total rewards compensation package, reflecting growth of the business
  • Opportunity to input into processes and make a difference


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