Claims Adjuster

1 month ago


City of London Greater London, United Kingdom Lawes Recruitment (UK) Limited Full time

Financial Lines
Claims Adjuster
Hybrid
Home Based Working
Type: Permanent
technical expert with proven experience of handling a portfolio of Financial Lines claims. To manage a mixed portfolio of liability claims.
The role will encompass operations within the wider Insurance/ London Market.
The role can be home or office based with occasional UK and international travel required and in addition intermittent overnight stays might be necessary.
Requisite knowledge and understanding of FSA procedures and TCF initiatives
Requisite knowledge of the insurance market
Understanding of Client SLA compliance/productivity/quality requirements
Proven proficient working knowledge of relevant legal principles, statute and case law.
Proven track record of 5 years (+) conducting investigation and/or handling of claims.
Nomination on client accounts and/or suitability to be nominated
5 x salary from current portfolio (past) and known projected workflow (future)
Maintain client relationships through management and delivery of SLA's and achievement of KPIs, in addition to proactive Client and Broker interaction to assist in efficient claims handling and business development opportunities.
Ensure all Adjusting activities are fully compliant with the companys procedures, published company guidelines and external regulatory requirements.
Project management skills in order to deliver targets within budgets and timescales.
Dispute and resolution handling skills in order to manage high level customer complaints effectively and proactively.
Demonstrate an enquiring, challenging and objective approach to claims handling
Insurance qualification (preferably ACII or ACILA) or Extensive claims adjusting experience.



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