ServiceNow Architect
2 weeks ago
ServiceNow Architect – required active SC clearance
Our client is seeking an experienced and visionary ServiceNow Architect to design and implement cutting-edge solutions on the ServiceNow platform. In this role, you will act as the technical authority, collaborating with stakeholders, development teams, and clients to deliver scalable and high-performing ServiceNow solutions that align with business needs and objectives.
Key Responsibilities
- Develop and oversee the architecture of the ServiceNow platform, ensuring alignment with enterprise IT strategies and best practices.
- Provide technical leadership for the design, configuration, and integration of ServiceNow modules such as ITSM, ITOM, ITBM, HRSD, and SecOps.
- Partner with business and technical stakeholders to gather requirements and translate them into comprehensive architectural designs.
- Ensure the platform is scalable, secure, and optimised for performance by implementing ServiceNow best practices.
- Lead the delivery of custom development and integrations with third-party systems using ServiceNow APIs, scripting, and tools.
- Conduct technical assessments and health checks of existing ServiceNow implementations, identifying areas for improvement.
- Provide guidance to development teams, mentoring on ServiceNow architecture, design patterns, and coding standards.
- Document architectural solutions, design decisions, and system configurations for stakeholders and development teams.
Key Skills & Qualifications
- Proven experience as a ServiceNow Architect or similar role, with deep technical expertise in the platform.
- Strong knowledge of core ServiceNow modules, including ITSM, ITOM, CMDB, HRSD, or SecOps, with hands-on experience in implementing these solutions.
- Proficient in ServiceNow scripting (JavaScript, Glide API), integrations (REST/SOAP APIs), and workflows.
- Experience with ServiceNow architecture, including multi-instance environments, data model design, and application customisation.
- Strong understanding of ITIL frameworks and how they integrate with ServiceNow.
- Knowledge of Agile or DevOps methodologies, including CI/CD pipelines for ServiceNow development.
Employee Benefits
- Life Insurance (4x base pay)
- Critical illness cover
- Dental insurance
- Death in service
- Paid Time Off and Paid holidays
- Paid Parental Leave
- Family building benefits like adoption assistance, surrogacy and cryopreservation
- Gym and fitness perks
- Flexible working
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