Assistant General Manager

2 days ago

High Wycombe Buckinghamshire, United Kingdom The Walled Garden, West Wycombe Full time

Location: The Walled Garden, Chorley Road, West Wycombe

The Walled Garden is an exciting, fast-growing business that has been welcoming guests for almost two years. Combining a busy premium café, versatile event spaces, Clara’s Corner (our premium children’s soft play), and stunning scenery, we’re quickly becoming a go-to spot for all. Whether it is a wedding, street food event, community gatherings, kids parties or classic car meets - we are the place to visit

As we continue to grow, we're looking for a creative, enthusiastic individual to climb onboard as our Assistant General Manager (AGM). The position will sit within our senior management team to help take us to the next level by ensuring exceptional service across the site and playing a key role in our ongoing success.

Operational Management: Oversee and assist in daily operations of the café, ensuring the offering is fantastic and the staff and building are prepped.
Standards & Quality Control: Lead from the front - upholding the highest standards of service, from food quality and presentation to customer service and cleanliness.
Train, supervise and inspire staff, helping to maintain a motivated and positive working environment.
Assist the GM with scheduling, staff training, budgeting, and day-to-day management tasks assigned.
Build strong relationships with the community, addressing feedback and ensuring exceptional experiences.
Ensure all areas, including the grounds, car park, and public restrooms, are kept in top condition for guest safety and enjoyment - with any maintenance issues dealt with swiftly
Email & Communication Management: Respond to customer and client emails in a timely, professional manner, managing bookings, inquiries, and other communication.
Software Usage: Use relevant software for managing bookings, staff schedules, event planning, and inventory control to ensure smooth operational flow.
Creative & Enthusiastic: You bring passion, energy, and fresh ideas to your work, enjoying a fast-paced, dynamic environment.
Experienced in street food or events: You’ve got experience managing events and have worked with pop-ups or street food vendors, giving you a strong understanding of creative service setups.
Family-Friendly: You thrive working around children and families, especially in settings like Clara’s Corner, and enjoy fostering a welcoming, inclusive environment.
This one is important - we have a great staff culture at the Walled Garden and are damned proud of it
Tech-Savvy & Organised: You’re comfortable using software to manage schedules, bookings, and other operational needs, with great attention to detail.

Free food and hot drinks during shift
~50% off-duty discount
~ Free parking on-site
~ Great work-life balance, (with mainly daytime shifts and occasional event evenings)
~ Bonus scheme (details confirmed at later stage)

  • Assistant General Manager

    2 days ago

    High Wycombe, Buckinghamshire, United Kingdom The Walled Garden, West Wycombe Full time

    Job Title: Assistant General Manager (AGM) Location: The Walled Garden, Chorley Road, West Wycombe Overview: The Walled Garden is an exciting, fast-growing business that has been welcoming guests for almost two years. Combining a busy premium café, versatile event spaces, Clara’s Corner (our premium children’s soft play), and stunning scenery,...

  • Assistant General Manager

    2 days ago

    High Wycombe, Buckinghamshire, United Kingdom The Walled Garden, West Wycombe Full time

    Job Title: Assistant General Manager (AGM) Location: The Walled Garden, Chorley Road, West Wycombe Overview: The Walled Garden is an exciting, fast-growing business that has been welcoming guests for almost two years. Combining a busy premium café, versatile event spaces, Clara’s Corner (our premium children’s soft play), and stunning scenery,...

  • Assistant General Manager

    2 days ago

    High Wycombe, United Kingdom The Walled Garden, West Wycombe Full time

    Job Title: Assistant General Manager (AGM)Location: The Walled Garden, Chorley Road, West Wycombe Overview: The Walled Garden is an exciting, fast-growing business that has been welcoming guests for almost two years. Combining a busy premium café, versatile event spaces, Clara’s Corner (our premium children’s soft play), and stunning scenery, we’re...

  • Assistant General Manager

    2 days ago

    High Wycombe, United Kingdom The Walled Garden, West Wycombe Full time

    Job Title: Assistant General Manager (AGM) Location: The Walled Garden, Chorley Road, West Wycombe Overview: The Walled Garden is an exciting, fast-growing business that has been welcoming guests for almost two years. Combining a busy premium café, versatile event spaces, Clara’s Corner (our premium children’s soft play), and stunning scenery,...

  • Assistant General Manager

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    High Wycombe, United Kingdom The Walled Garden, West Wycombe Full time

    Job Title: Assistant General Manager (AGM)Location: The Walled Garden, Chorley Road, West Wycombe Overview: The Walled Garden is an exciting, fast-growing business that has been welcoming guests for almost two years. Combining a busy premium café, versatile event spaces, Clara’s Corner (our premium children’s soft play), and stunning scenery, we’re...

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