Italian Customer Service, Responsible Gambling

Found in: Jooble UK C2 - 2 weeks ago


StokeonTrent Staffordshire, United Kingdom bet365 Full time
As a European Responsible Gambling Support Advisor, you will join a specialist team who help and support our customers in the Italian language. You will be responsible for interacting with customers who may be at risk of, or experience, harms associated with gambling and ensuring that they receive the best possible service whilst adhering to our Responsible Gambling policies and procedures. Responsible Gambling is extremely important to us and our dedicated support team will help our customers by promoting safer gambling. Your progression and success will be supported from your very first day with an excellent training programme and continuous

development throughout your journey with us. The position is offered on a full-time basis working any five days from seven between 07:00-23:00. In return, we offer a competitive salary, generous bonus scheme, long service recognition and a wide range of other benefits. The starting salary for this position is competitive increasing to £28,330 per annum upon successful completion of training. Successful applicants will be required to provide proof of eligibility to work in the UK from their first day of employment. Preferred Skills, Qualifications and Experience Exceptional listening skills. Fluent/Native verbal and written communication skills in Italian. Good communication skills in English. Motivation to put the customer first. Effective problem solver. Passion for adhering to policies and procedures. Willingness to learn. Ability to multi-task with strong attention to detail. Displays an understanding of customers’ needs. Confident decision maker to support our customers. Main Responsibilities Providing support to customers who demonstrate signs of problematic gambling. Communicating effectively with our customers in Italian. Using internal tools to assist and take ownership of customer enquiries. Liaising with internal departments. Escalating queries where necessary. Promoting safer gambling. Being aware of policies, procedures and licensing requirements. Applying self-exclusions to customers’ accounts. Dealing with responsible gambling queries and complaints. The closing date for applications is

14/05/2024 . To apply send a copy of your CV with covering letter quoting the position reference 20823 or click on the link to apply. By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy which can be found on the bet365careers website.
  • Italian Customer Service, Responsible Gambling

    Found in: Jooble UK C2 - 2 weeks ago


    Stoke-on-Trent, Staffordshire, United Kingdom bet365 Full time

    As a European Responsible Gambling Support Advisor, you will join a specialist team who help and support our customers in the Italian language. You will be responsible for interacting with customers who may be at risk of, or experience, harms associated with gambling and ensuring that they receive the best possible service whilst adhering to our...


  • Stoke-on-Trent, United Kingdom BET365 Full time

    As a European Responsible Gambling Support Advisor, you will join a specialist team who help and support our customers in the Italian language.You will be responsible for interacting with customers who may be at risk of, or experience, harms associated with gambling and ensuring that they receive the best possible service whilst adhering to our Responsible...

  • Italian Customer Service, Responsible Gambling

    Found in: beBee S GB - 2 weeks ago


    Stoke-on-trent, United Kingdom bet365 Full time

    As a European Responsible Gambling Support Advisor, you will join a specialist team who help and support our customers in the Italian language. You will be responsible for interacting with customers who may be at risk of, or experience, harms associated with gambling and ensuring that they receive the best possible service whilst adhering to our Responsible...

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    Found in: Jooble UK C2 - 2 weeks ago


    Stoke-on-Trent, Staffordshire, United Kingdom bet365 Full time

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  • Stoke-on-Trent, Staffordshire, United Kingdom BET365 Full time

    As a Responsible Gambling Support Advisor, you will join a specialist team who help and support customers. You will be responsible for interacting with customers who may be at risk of, or experience, harms associated with gambling and ensuring that they receive the best possible service whilst adhering to our Responsible Gambling policies and procedures. ...

  • Spanish Customer Service, Responsible Gambling

    Found in: Jooble UK C2 - 2 weeks ago


    Stoke-on-Trent, Staffordshire, United Kingdom bet365 Full time

    As a European Responsible Gambling Support Advisor, you will join a specialist team who help and support our customers in the Spanish language. You will be responsible for interacting with customers who may be at risk of, or experience, harms associated with gambling and ensuring that they receive the best possible service whilst adhering to our Responsible...


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    As a European Responsible Gambling Support Advisor, you will join a specialist team who help and support our customers in the Spanish language. You will be responsible for interacting with customers who may be at risk of, or experience, harms associated with gambling and ensuring that they receive the best possible service whilst adhering to our...

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    Found in: Jooble UK C2 - 2 weeks ago


    Stoke-on-Trent, Staffordshire, United Kingdom bet365 Full time

    As a European Responsible Gambling Support Advisor, you will join a specialist team who help and support our customers in the Spanish language. You will be responsible for interacting with customers who may be at risk of, or experience, harms associated with gambling and ensuring that they receive the best possible service whilst adhering to our...


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    Found in: beBee S GB - 1 week ago


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    Found in: Talent UK 2A C2 - 2 weeks ago


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    Found in: Appcast UK C C2 - 1 week ago


    City Of Stoke-On-Trent, United Kingdom bet365 Full time

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    Found in: Appcast UK C2 - 1 week ago


    City Of Stoke-On-Trent, United Kingdom bet365 Full time

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    Found in: Appcast Linkedin GBL C2 - 2 weeks ago


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    Found in: Whatjobs ES C2 - 5 days ago


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