Sales Support

3 weeks ago

Crawley West Sussex, United Kingdom AEG FUELS Full time

Company Description:

Associated Energy Group, LLC (AEG Fuels) is a global aviation fuels and services supply chain management company. The company’s core business is the marketing and financing of fuel supply and logistics solutions for the world’s largest airlines, militaries, and corporate operators.

AEG Fuels serves its clients through a network of longstanding relationships with subcontracted parties around the world. Customers are afforded the benefits of negotiated fuel and throughput pricing based on AEG Fuel’s aggregate volume within a network of over 3,000 airports as well as the company’s specialized expertise in delivering products safely and on time.

AEG Fuels is dedicated to providing comprehensive support and unparalleled 24/7 service around the world. 17 different nationalities are represented on AEG’s team and with offices in Miami, Houston, Tahoe, London, Dubai, and Singapore the company combines a global presence with a local touch.

AEG Core Values:

  • Excellence & Teamwork
  • Entrepreneurship & Innovation
  • Respect & Trust
  • Always Do What’s Right

Position Description:

  • Proficiency in managing administrative tasks including document preparation, filing, and organizing tender-related materials.
  • Ability to maintain accurate records of tender documents, contracts, and correspondence.
  • Ability to draft professional correspondence, emails, and tender submissions under the guidance of the Sales team and Tender Manager.
  • Familiarity with Microsoft Office suite (Word, Excel, PowerPoint) for document preparation, data analysis, and presentation.
  • Strong attention to detail in reviewing tender documents, proposals, and contracts to ensure accuracy and completeness.
  • Ability to identify discrepancies, errors, or omissions and rectify them in a timely manner.
  • Experience in coordinating tender activities, including gathering necessary documents, obtaining approvals, and ensuring compliance with tender requirements and deadlines.
  • Ability to manage tender portals and online submission platforms, including uploading documents and tracking submission status.
  • Capable of conducting market research and analysis to gather information on competitors, market trends, and client requirements to support the development of competitive tender proposals.
  • Ability to build and maintain positive relationships with clients, responding to inquiries, providing support, and addressing concerns throughout the tender process.
  • Willingness to collaborate closely with the sales team, bid managers, subject matter experts, to develop compelling and competitive tender submissions.
  • Effective time management skills to prioritize tasks, meet deadlines, and manage multiple tender submissions simultaneously.
  • Adherence to confidentiality requirements and ethical standards in handling sensitive information related to tender submissions, client contracts, and pricing.
  • Capacity to identify challenges and proactively seek solutions to overcome obstacles encountered during the tendering process.
  • Liaise with other departments relating, but not limited to, finance, credit control and fuel dispatch.
  • Perform other duties as assigned.

Required Skills and Experience:

  • Customer service experience
  • Attention to detail, ability to perform detailed follow-through.
  • Strong verbal and written communication skills
  • High degree of accuracy is essential.
  • Proactive, highly organized, self-starter with a sense of urgency and “can do” attitude.
  • Intermediate Microsoft Office applications user
  • Ability to work under pressure and handle multiple priorities effectively.
  • Proficient in data analysis
  • Strong understanding of fuel industry regulations, pricing dynamics, and market trends.

Recommended Experience:

  • Aviation experience
  • Aviation fuel/flight operations knowledge
  • Proficiency in other languages
  • Advanced Microsoft Excel user

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