Technical and Product Support Specialist

5 days ago

Chatham Kent, United Kingdom Bose Corporation Full time

Helping people reach their fullest human potential — so they can feel more, do more, and be more.
At Bose, we’re obsessed with performance — on what matters most: We can’t help it. It’s who we are.
As a Product and Technical Support Specialist you will be helping our customers from all over the world get the best from their Bose products by troubleshooting their problems and guiding them through how to solve them.
From start to finish your day will be about engaging with our customers and making sure we our giving them the legendary Bose customer experience that they have come to know and love from us over the years. Using a variety of different tools and resources you will help quickly identify the cause of the problem and not just tell the customer what they need to do to fix it but guide them through the process every step of the way.
At Bose the customer is everything to us but our employees are just as important too so we make sure you get all the training and support that you will need. From in depth technical training to training on customer service and a whole host of other topics you will be an expert in no time.
At Bose we are an equal opportunities employer who embraces diversity and equality in the workplace which means we have a whole host of incredible people working for us with all different experiences and backgrounds.
Because all of our talented people work hard to help our customers we provide a comprehensive benefits package to reward all of that hard work and commitment as well as offering competitive salaries.
Please note this is a fixed term contract that will end February 2022 although we may have opportunities become available for successful candidates to transition to a permanent contract

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