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2nd Line Support Engineer
1 month ago
Managed Service Provider with strong track record of success and an impressive portfolio of clients is looking for a 2nd Line Support Engineer to join its growing team.
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
Based from home, this role will involve working on client site (Holborn area) 2/3 days per week. This is an excellent opportunity for an ambitious candidate to become a key player in this agile firm.
Have a proven experienceas a 2nd Line Support Engineer.
Be proficient in Intune, Azure, Entra, MS Office suite, conditional access policies. helpdesk software, firewalls, windows, Cisco & VPNs.
Have familiarity with LAN/WAN networks and network protocols.
Have excellent knowledge of computer hardware components and peripherals.
ROLE: Working from home and on client site, your responsibilities will include;
Provide technical support and assistance to end-users, ensuring efficient resolution of IT-related issues.
Diagnose and troubleshoot technical issues related to hardware, software and network systems.
Install, configure and maintain all computer systems and applications cloud or onsite.
Ensure compliance with IT Security policies and procedures.