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Sales Consultant

4 months ago

Saltash Cornwall, United Kingdom Hunter Mason Consulting Ltd Full time

We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales.
Responsibilities

~ Ensure high levels of customer satisfaction through excellent sales service
~ Assess customers needs and provide assistance and information on product features
~ Welcome customers to the store and answer their queries
~ Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
~"Go the extra mile" to drive sales
~ Maintain in-stock and presentable condition assigned areas
~ Actively seek out customers in store
~ Remain knowledgeable on products offered and discuss available options
~ Process POS (point of sale) purchases
~ Handle returns of merchandise
~ Team up with co-workers to ensure proper customer service
~ Build productive trust relationships with customers
~ Comply with inventory control procedures
~ Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Requirements and skills
Sales Associate skills

Proven work experience as a Sales Associate, Sales Rep or similar role
Working knowledge of customer and market dynamics and requirements
Track record of over-achieving sales quota
Hands-on experience with POS transactions
Familiarity with inventory procedures
Solid communication and interpersonal skills
A friendly and energetic personality with customer service focus
Ability to perform under pressure and address complaints in a timely manner
Availability to work flexible shifts