IT Support Technician
1 month ago
An exciting opportunity has arisen for an Automotive Technical Support Specialist within our team due to an internal promotion. Reporting into the Technical Support Team Manager, this is a full time permanent position and will be in based in Milton Keynes.
Essentially providing our Group network (all 6 brands) with high quality technical support/resolutions via group approved contact systems and software (DISS/ODIS), remote diagnosis or dealer on site visits, all as a result of a technical enquiry.
Taking ownership of information and guidance provided with a customer centric approach whilst meeting group global targets for quality and response.
Proactively drive case resolution by either remote support or hands-on repair guidance/coaching collaborating with the Customer Service Centre, Technical Service Centre, brands, factories and National Learning Centre to ensure customer satisfaction / resolution.
Excellent computer/analytical skills to troubleshoot issues
Full UK driving licence
Along with a competitive salary, car schemes (including cars for family members), discretionary bonus, enhanced pension contributions, healthcare cash plan, 27 days holiday plus bank holidays, hybrid working, additional training, 4 x life insurance & health & wellbeing support, we also offer a wide range of flexible benefits to suit you and your lifestyle.
from both a reputational and financial perspective.
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Customer Support Technician
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Customer Support Technician
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Milton Keynes, Milton Keynes, United Kingdom IC Resources Full timeAn excellent opportunity has become available for a Customer Support Technician to join a leader in the design, innovation and manufacturer of wireless and sensing solutions.As a Customer Support Technician you will have a number of core responsibilities that include:Technical customer supportFault-findingManaging returns and replacements of faulty...
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Customer Support Technician
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Milton Keynes, United Kingdom IC Resources Full timeAn excellent opportunity has become available for a Customer Support Technician to join a leader in the design, innovation and manufacturer of wireless and sensing solutions. As a Customer Support Technician you will have a number of core responsibilities that include:Technical customer supportFault-findingManaging returns and replacements of faulty...
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