Customer Operations Analyst

2 days ago

Leeds, United Kingdom Fruition IT Full time €32,500

Leeds City Centre
Shifts : 12 Hours: Both day + night shifts
We are working closely with a leading professional services firm to recruit an Infrastructure Operations Analyst. My client put a real emphasis on developing their employees and there will be the opportunity to move into other areas of the business or relocate to other countries in the future. A brilliant role that will really enhance your CV and set you up for future career progression.
This role operates on a 4 on & 4 off shift pattern; Two 12 hour nights 7pm-7am
This rota will include Bank Holidays as the team covers 24x7 365 days a year.
Monitoring of internal systems & processing alerts
Work collaboratively with other teams in the business such as the infrastructure team
An excellent telephone manner and strong customer service skills
Experience and understanding of Windows Server 2012, Microsoft SQL Server 2012, O365, WAN/LAN Technologies and Remote Access
Knowledge of Monitoring tools such as Microsoft System Centre Operations Manager, SolarWinds and Squared Up
Fruition are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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