Account Manager/Executives
4 weeks ago
PEOPLE • Work collaboratively within the Sales & Marketing department to deliver continued sales
success.
• Work within a high performing culture and in particular ensure that their Values are applied
without exception.
• Represent the company and your department in all colleague and customer interactions.
• Deliver effective and transparent communication, where colleagues and customers are well
informed and are aware of any changes that impact production and supply.
• Develop and maintain excellent working relationships with new and existing customers.
• Attend events and exhibitions throughout the UK & Ireland raising awareness of the
brand.
• Assume full responsibility for day-to-day management of agreed accounts.
• Ensure customer needs and objectives are delivered in a timely and efficient manner to
promote a high level of customer service.
PLANET
• Promote and represent the brand within a variety of sales and marketing initiatives.
• Pro-actively identify suitable commercial opportunities and convert these into new strategic
partnerships.
• Ensure that all customer feedback is managed effectively and efficiently.
• Facilitate on-site visits from customers and become a key point of contact to develop a
successful working relationship.
• Manage Seasonal changeovers within your accounts to ensure a smooth transition for both
the brand and our customers.
PROSPERITY
• To hit and exceed your sales forecast through the effective management of your accounts.
• Develop and execute a robust business plan for each of your accounts that are in line with the
business’s growth plans and strategy.
• Actively manage all price files, promotions, category reviews, annual account plans and term
negotiations.
• Creation and analysis of sales / pricing reports for Head of Depts and customers.
• Manage price negotiations with customers to ensure that the business continues to remain
profitable and that the brand's margin is protected.
• Create a weighted pipeline of opportunities for both existing and new customers.
• Analysis of Key Outstanding Orders and follow up with customers where relevant.
• Feedback any business at risk through Month End Reports.
• Attend and participate in cycle meetings and present your territories performance against
plan.
• Support the Head of Dept to build a long-term growth strategy and feed into the annual
budget planning.
Account Executive Specification
As a family business, it is important we share the same values and that we can find a way to work
together. To sustain and continuously improve daily productivity, we are looking for an Account
Executive who wishes to contribute to business efficiency and stability and who has the following
attributes:
• Impactful interpersonal skills
• Previous experience in Key Account Management in FMCG / Produce
sector.
• Collaboration and teamwork
• Commercial acumen
• Humility and professional will
• Problem solving
• Enthusiastic and Committed
• Degree or equivalent relevant qualifications
• Full Clean Driving Licence
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